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Do you have an email address for O2?
Hi,
My signal strength has dropped from full to zero at home, but is OK elsewhere.
I'm assuming my local base station has a fault, but when I tried to report on line using O2's "contact us" the darn page just dumps out.
I'm not about to PAY to tell them there's a fault by using their contact phone numbers - not that my phone works anyway! - so I wondered does anyone know of their customer care email address please?
My signal strength has dropped from full to zero at home, but is OK elsewhere.
I'm assuming my local base station has a fault, but when I tried to report on line using O2's "contact us" the darn page just dumps out.
I'm not about to PAY to tell them there's a fault by using their contact phone numbers - not that my phone works anyway! - so I wondered does anyone know of their customer care email address please?
Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
Never ascribe to malice that which is adequately explained by incompetence.
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Comments
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Don't think there's an e-mail address for O2 unless your an Online customer, whereby you can contact O2 at mycare@o2mail.com This e-mail address is for customer service issues related to Online Accounts ie billing etc...
The only number for Network Services is 08705 2140000 -
I'll try the email
Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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