Flight cancellation

Moe_The_Bartender

I've had several flight cancellations due to the virus. Jet2 are making a full refund. Aegean Airlines have offered a voucher to be used against a future flight within the next 12 months. This is not acceptable to me.

I paid for the flights with my credit card. Can I do a charge back with my card provider?

TELLIT01

Reject the offer of a voucher and demand cash repayment.  If you accept the voucher I suspect you may lose any entitlement to a refund at a later date.

heatherw_01

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.

messages4sarah

Flight and hotel have been cancelled. Lastminute keep telling me I have to have vouchers for refunded flights (Ryanair). Hotel was due to be paid on arrival.  I have told them this is unacceptable and I want a cash refund as entitled to under law. Now they're trying to make out they're entitled to send vouchers as industry has requested emergency measures from government as shown on ABTA site. Though I dont believe these have been passed. I know it's probably easier for them to send vouchers, and they wont lose out by doing this, but as our main income comes from self employment, we have no idea when working conditions will return to normal so every penny is going to count for us. Where do I stand?