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Non refundable hotel
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The hotel/apartment provider must refund you - if they don't then you can indeed ask your card company to make a chargeback or a s75 claim - you just may need to be very clear to them about the circumstances. Just checking - this wasn't via Paypal or anything similar?
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No it was just on my cc.I have raised a dispute with them so i'll see what happens. I do have travel insurance but the excess is £50 thats why I tried to claim back through my ccPaulW922 said:The hotel/apartment provider must refund you - if they don't then you can indeed ask your card company to make a chargeback or a s75 claim - you just may need to be very clear to them about the circumstances. Just checking - this wasn't via Paypal or anything similar?0 -
I have moved this thread to the Coronavirus Travel section for more targeted help
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