SkySports contract relating to corona virus

50Twuncle

https://www.sky.com/shop/covid19-customer-update?irct=CHP-tile#section-12 is supposed to allow you to pause your sport subscription - though it doesn't work at the moment....

gordonridley

Just been onto Sky and they have cancelled my Sky Sports subscription even tough I am in mid contract. However when I tried the same with BT I was told that I am in contract until November and must continue to pay until then. Great help to those struggling to pay mortgages/rent and bills in these uncertain times.
The BT operator even had the cheek to say to me that the sport was only postponed and I could watch it later when it was played!!

giraffe69

Sky TV have sent an email this afternoon and one of the things it comments on is the ability to pause a Sky sports subscription.

brewerdave

giraffe69 said:

Sky TV have sent an email this afternoon and one of the things it comments on is the ability to pause a Sky sports subscription.

IF you can get thru to their call centre!!!

50Twuncle

giraffe69 said:

Sky TV have sent an email this afternoon and one of the things it comments on is the ability to pause a Sky sports subscription.

They haven't sent me one

Besides - the way to do it doesn't work (I have been on Sky.com forum) - they claim that they will sort it on Friday !

coralh

rung them and asked to pause sky sports and was told my bill would be more expensive without sky sports as sky sports is linked to other offers - what a disgrace and misleading ad they are promoting in this crisis - they are a disgrace 

Neil_Jones

coralh said:

rung them and asked to pause sky sports and was told my bill would be more expensive without sky sports as sky sports is linked to other offers - what a disgrace and misleading ad they are promoting in this crisis - they are a disgrace 

Not necessarily misleading, it depends on what deal you have already.

mobileron

Called Sky yesterday,paused sky sports until things change,also took 30 seconds to get thru.
Cant beat that for service.

bradders1983

Well I did it online last night and for some reason it hasnt appeared off my next bill but it has a subsequent one. Can only assume their billing system needs updating so will see what it looks like after the weekend and I may have to bite the bullet and ring them up if it still looks a mess

50Twuncle

I did it last night and it worked bringing my bill down to under £24 for HD variety  plus Movies