Halifax Reward Account changing to £3 charge with “lifestyle rewards”

colsten

Steve_xx said:

I wonder if they'll make it possible to do the upgrade online, rather than having to call them?

It's an automated call, and quick to go through.

Steve_xx

colsten said:

Steve_xx said:

I wonder if they'll make it possible to do the upgrade online, rather than having to call them?

It's an automated call, and quick to go through.

Excellent, thanks. I've PM'd you.

ZeroSum

Steve_xx said:

I wonder if they'll make it possible to do the upgrade online, rather than having to call them?

Their website says you can do it online by going to upgrade account. 
But as yet I can not find that option anywhere

colsten

ZeroSum said:

Steve_xx said:

I wonder if they'll make it possible to do the upgrade online, rather than having to call them?

Their website says you can do it online by going to upgrade account. 
But as yet I can not find that option anywhere

I think their website is talking about upgrading a normal current account to a Reward account. As existing Reward customers, we're not upgrading as we already have a Reward account, we are just telling Halifax if we want to keep our Reward account. The notice of change does not mention any online facility, and - as already mentioned - the phone call is fully automated, you are not talking to a person.

Ghostcrawler

General_Grant said:

Has anyone tried to register more than one sole account (ie not including a joint one) for the new style account?

I contacted Halifax and they confirmed that you can apply for joint account by visiting branch (first need to book an appointment for that) and can get rewards on joint account too.

General_Grant

Ghostcrawler said:

I contacted Halifax and they confirmed that you can apply for joint account by visiting branch (first need to book an appointment for that) and can get rewards on joint account too.

Yes, the letter says you can have a sole account and a joint account and that the new rewards apply to each.

derrick

Does the line I have highlighted below mean you cannot pay to PO Savings accounts as it is not a purchase?

What kind of spending counts towards the offer?

There are a few payments which don’t count for Reward Extras offers:

• When you take cash out of a cash machine, branch or Post Office counter.
• When you make a money transfer to another account.

Any payments being queried or disputed won't count towards the £500 or £5,000. And we’ll only count payments that leave your account by the last day of the month.

But all purchases on your card count. This includes purchases you make online, in-store and abroad.

You can also use digital wallets, like Apple Pay, Google Pay or similar schemes, as long as they’re linked to your registered debit card.

Also this "Number of accounts you can hold: Current Account Up to 3. No restrictions on sole or joint names."

"Reward Current Account: Up to 2. One account must be in your sole name and one in joint names"

https://static.halifax.co.uk/assets/pdf/bankaccounts/reward-current-account-guide-to-changes.pdf

colsten

Looks like it, yes. They've obviously been reading this thread and are ahead of us, for once. 

Notepad_Phil

Hmm it's interesting that I can't see anything about money transfers in the associated pdfs that I can find about the offer e.g. both https://static.halifax.co.uk/assets/pdf/bankaccounts/reward-current-account-guide-to-changes.pdf and https://static.halifax.co.uk/assets/pdf/bankaccounts/Banking-Offers-Guide.pdf just say "Cash withdrawals from cash machines, branches or Post Office® counters and payments that are disputed will not count towards the £500. We will also only include payments taken out from your account by the last day of "the month."

So who wins, the pdf which supposedly contain the terms and conditions or the explanatory text on the website itself? Or does the fact that the pdfs say that you have to spend £500 on the debit card cover them as I guess that money transfers are not really spending.

Steve_xx

Notepad_Phil said:

Hmm it's interesting that I can't see anything about money transfers in the associated pdfs that I can find about the offer e.g. both https://static.halifax.co.uk/assets/pdf/bankaccounts/reward-current-account-guide-to-changes.pdf and https://static.halifax.co.uk/assets/pdf/bankaccounts/Banking-Offers-Guide.pdf just say "Cash withdrawals from cash machines, branches or Post Office® counters and payments that are disputed will not count towards the £500. We will also only include payments taken out from your account by the last day of "the month."

So who wins, the pdf which supposedly contain the terms and conditions or the explanatory text on the website itself? Or does the fact that the pdfs say that you have to spend £500 on the debit card cover them as I guess that money transfers are not really spending.

Well the links you provided point to the Rewards Account, where there's no mention of money transfers being an excluder. 
The links provided by Derrick above actually relate/point to the Ultimate Rewards Account.
So, it looks like a bit of a dogs dinner!