IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Template defence to adapt for all parking cases with added 'admin/DRA' costs - edited in 2025

Options
135

Comments

  • doubledotcom
    doubledotcom Posts: 82 Forumite
    10 Posts Name Dropper Photogenic
    edited 13 July at 5:29PM
    This is what it is going to look like at 45 characters per line for 122 lines, knowing how their crappy IT system just splits words over a line without hyphenation:

    1. The Claimant’s sparse case lacks specifici
    ty and does not comply with CPR 16.4, 16PD3 o
    r 16PD7, failing to "state all facts necessar
    y for the purpose of formulating a complete c
    ause of action". The Defendant is unable to u
    nderstand with certainty the allegation or th
    e heads of cost. The Defendant denies liabili
    ty for the inflated sum claimed, or at all. 2
    . It is difficult to respond but these facts 
    come from the Defendant's own knowledge and h
    onest belief. To form a contract, there must 
    be a prominent offer, acceptance, and valuabl
    e consideration. It is neither admitted nor d
    enied that the driver breached any term. Sect
    ion 71 of the Consumer Rights Act 2015 (‘the 
    CRA’) creates a statutory duty upon Courts to
     consider the test of fairness. The CRA intro
    duced new requirements for prominence of term
    s and 'consumer notices'. Pursuant to s62 and
     paying regard to examples 6, 10, 14 & 18 of 
    Sch2 and the duties of fair/open dealing and 
    good faith, the Defendant avers that this Cla
    imant generally uses unclear and unfair terms
    /notices. On the limited information availabl
    e, this case appears to be no different. The 
    Claimant is put to strict proof with contempo
    raneous photographs and the Defendant reserve
    s the right to amend the defence if details o
    f the contract are provided. However, the cou
    rt is invited to strike this claim out using 
    its powers pursuant to CPR 3.4. 3. Save as se
    t out below, the Defendant has little or no k
    nowledge or recollection of events on the dat
    e stated. The vehicle is recognised and it is
     admitted that the Defendant was the register
    ed keeper. ^^ADD CASE SPECIFIC FACTS HERE OR 
    REFER TO & LINK CHAN & AKANDE IF THE POC ARE 
    POOR. If you didn't get any letters or it was
     years ago & you can't recall if you were dri
    ving, say that. ONLY IF TRUE. Was it a double
     dip ANPR error, or a keying error, were you 
    staff/lived there with a right to park? Was t
    he driver disabled and needed more time, etc.
     Say why the car was there - if you know - bu
    t don't answer to details not stated in the P
    ARTICULARS! {if you have a DCB Legal Claim yo
    u can copy the 'Regarding the POC...' paragra
    ph 3 seen in recent threads, e.g.https://forum
    s.moneysavingexpert.com/discussion/6608886/g2
    4-dcb-court-claim-april-2025-homebase-parking
    ...and you can add further details as para 3.
    1. if you have something important to add, su
    ch as the fact you appealed and they refused 
    it, or maybe the machines or app were not wor
    king, or if you were not driving and believe 
    the NTK was non-POFA you should add that and 
    deny liability}. 4. DVLA registered keeper da
    ta is only supplied on the basis of prior wri
    tten agreement from the landowner. The Clai
    mant is put to strict proof of their standing
     to sue under a landowner contract and the te
    rms/scope and dates/details of the parking ma
    nagement service, including the contract itse
    lf, all updates and schedules and a map of th
    e site boundary as set by the landowner (not 
    an unverified Google Maps mock-up). 5. In ord
    er to impose a parking charge, as well as pro
    ving that the driver breached an obligation, 
    there must be: (i) a strong 'legitimate inter
    est' extending beyond mere compensation for l
    oss, and (ii) 'adequate notice' of any releva
    nt obligation(s) and of the charge itself. No
    ne of these requirements have been demonstrat
    ed and this charge is a penalty. ParkingEye v
     Beavis [2015] UKSC67 is fully distinguished.
     Attention is drawn to paras 98, 100, 193, 19
    8 of Beavis and also to ParkingEye Ltd v Some
    rfield Stores Ltd ChD [2011] EWHC 4023(QB) a 
    finding unaffected by Beavis. In Somerfield, 
    HHJ Hegarty (whose decision was ratified by t
    he CoA) held in paras 419-428 that 'admin cos
    ts' further inflating a £75 (discounted to £3
    7.50) parking charge to £135 was disproportio
    nate to the minor cost of template letters an
    d 'would appear to be penal'. 6. On 11th July
     2025 a Public Consultation by the Ministry o
    f Housing, Communities and Local Government (
    ‘MHCLG’) began. The Parking (Code of Practice
    ) Act 2019 will finally curb the unjust enric
    hment of the parking industry and debt recove
    ry agents (DRAs). Banning DRA fees (mirroring
     the approach of the last Government, which c
    alled DRA fees ‘extorting money from motorist
    s’) appears likely. The MHCLG have identified
     that the added sums are not part of the park
    ing related charges: “profit being made by DR
    As is significantly higher than the profits r
    eported by parking operators” and “the high p
    rofits may be indicative of these firms havin
    g too much control over the market, thereby i
    ndicating that there is a market failure”. 7.
     The claim exceeds the current Code of Practi
    ce £100 maximum parking charge without justif
    ication or explanation. Pursuant to Schedule 
    4 of the Protection of Freedoms Act 2012 ('PO
    FA') it also exceeds the ‘maximum sum’ recove
    rable; the explanatory notes to s4 (5) and (6
    ) state at para 221: ‘’The creditor may not m
    ake a claim against the keeper [...] for more
     than the amount of the unpaid parking relate
    d charges as they stood when the notice to th
    e driver was issued (para 4(5)).’’ 8. The Cla
    imant is put to proof of POFA and Code of Pra
    ctice compliance. It is denied that any DRA s
    ums are due, nor interest (the delay lies wit
    h the Claimant and interest should be disallo
    wed). 9. The delay in litigation has made ret
    rieving material documents/evidence impossibl
    e for the Defendant, which is highly prejudic
    ial. The Defendant seeks standard witness cos
    ts (CPR 27.14) and a finding of unreasonable 

  • LittleLittle1
    LittleLittle1 Posts: 10 Forumite
    Photogenic First Post
    Just to clarify — I tried submitting via MCOL today and can confirm that there is a strict limit on the online defence text box. My defence was significantly longer, but the system cut it off at exactly 122 lines. Anything beyond that is simply not accepted or saved.

    So yes, the warning about line limits is correct — even if the character count might seem acceptable, the box has a hard cap on the number of lines.

    I will post the full signed defence to the court tomorrow (Monday), as advised elsewhere.
    How much of this new template defence fitted?
    I pasted the first 2 points into the box, and then the entire template (without the bold notes in point 3), and this is what it looks like.

  • doubledotcom
    doubledotcom Posts: 82 Forumite
    10 Posts Name Dropper Photogenic
    edited 13 July at 6:48PM
    That appears to allow 65 characters per line. But what you've shown has not been truncated.
  • doubledotcom
    doubledotcom Posts: 82 Forumite
    10 Posts Name Dropper Photogenic
    This is 103 lines at max 65 characters per line without splitting words over a line:


    1. The Claimant’s sparse case lacks specificity and does not
    comply with CPR 16.4, 16PD3 or 16PD7, failing to "state all facts
    necessary for the purpose of formulating a complete cause of
    action". The Defendant is unable to understand with certainty the
    allegation or the heads of cost. The Defendant denies liability
    for the inflated sum claimed, or at all.

    2. It is difficult to respond but these facts come from the
    Defendant's own knowledge and honest belief. To form a
    contract, there must be a prominent offer, acceptance, and
    valuable consideration. It is neither admitted nor denied
    that the driver breached any term. Section 71 of the
    Consumer Rights Act 2015 (‘the CRA’) creates a statutory duty
    upon Courts to consider the test of fairness. The CRA
    introduced new requirements for prominence of terms and
    'consumer notices'. Pursuant to s62 and paying regard to
    examples 6, 10, 14 & 18 of Sch2 and the duties of fair/open
    dealing and good faith, the Defendant avers that this
    Claimant generally uses unclear and unfair terms/notices. On
    the limited information available, this case appears to be
    no different. The Claimant is put to strict proof with
    contemporaneous photographs and the Defendant reserves the
    right to amend the defence if details of the contract are
    provided. However, the court is invited to strike this claim
    out using its powers pursuant to CPR 3.4.

    3. Save as set out below, the Defendant has little or no
    knowledge or recollection of events on the date stated. The
    vehicle is recognised and it is admitted that the Defendant
    was the registered keeper.

    ^^ADD CASE SPECIFIC FACTS HERE OR REFER TO & LINK CHAN &
    AKANDE IF THE POC ARE POOR.

    If you didn't get any letters or it was years ago & you
    can't recall if you were driving, say that. ONLY IF TRUE.

    Was it a double dip ANPR error, or a keying error, were you
    staff/lived there with a right to park? Was the driver
    disabled and needed more time, etc.

    Say why the car was there - if you know - but don't answer
    to details not stated in the PARTICULARS!

    {if you have a DCB Legal Claim you can copy the 'Regarding
    the POC...' paragraph 3 seen in recent threads,
    dcb-court-claim-april-2025-homebase-parking

    ...and you can add further details as para 3.1. if you have
    something important to add, such as the fact you appealed and
    they refused it, or maybe the machines or app were not
    working, or if you were not driving and believe the NTK was
    non-POFA you should add that and deny liability}.

    4. DVLA registered keeper data is only supplied on the basis
    of prior written agreement from the landowner. The Claimant
    is put to strict proof of their standing to sue under a
    landowner contract and the terms/scope and dates/details of
    the parking management service, including the contract
    itself, all updates and schedules and a map of the site
    boundary as set by the landowner (not an unverified Google
    Maps mock-up).

    5. In order to impose a parking charge, as well as proving
    that the driver breached an obligation, there must be: (i) a
    strong 'legitimate interest' extending beyond mere
    compensation for loss, and (ii) 'adequate notice' of any
    relevant obligation(s) and of the charge itself. None of
    these requirements have been demonstrated and this charge is
    a penalty. ParkingEye v Beavis [2015] UKSC67 is fully
    distinguished. Attention is drawn to paras 98, 100, 193, 198
    of Beavis and also to ParkingEye Ltd v Somerfield Stores Ltd
    ChD [2011] EWHC 4023(QB) a finding unaffected by Beavis. In
    Somerfield, HHJ Hegarty (whose decision was ratified by the
    CoA) held in paras 419-428 that 'admin costs' further
    inflating a £75 (discounted to £37.50) parking charge to £135
    was disproportionate to the minor cost of template letters
    and 'would appear to be penal'.

    6. On 11th July 2025 a Public Consultation by the Ministry of
    Housing, Communities and Local Government (‘MHCLG’) began.
    The Parking (Code of Practice) Act 2019 will finally curb the
    unjust enrichment of the parking industry and debt recovery
    agents (DRAs). Banning DRA fees (mirroring the approach of
    the last Government, which called DRA fees ‘extorting money
    from motorists’) appears likely. The MHCLG have identified
    that the added sums are not part of the parking related
    charges: “profit being made by DRAs is significantly higher
    than the profits reported by parking operators” and “the high
    profits may be indicative of these firms having too much
    control over the market, thereby indicating that there is a
    market failure”.

    7. The claim exceeds the current Code of Practice £100 maximum
    parking charge without justification or explanation. Pursuant
    to Schedule 4 of the Protection of Freedoms Act 2012
    ('POFA') it also exceeds the ‘maximum sum’ recoverable; the
    explanatory notes to s4 (5) and (6) state at para 221: "The
    creditor may not make a claim against the keeper [...] for
    more than the amount of the unpaid parking related charges as
    they stood when the notice to the driver was issued (para
    4(5))."

  • Le_Kirk
    Le_Kirk Posts: 24,481 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    For safety's sake, back to email then!
  • Le_Kirk
    Le_Kirk Posts: 24,481 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    That's good information; be interesting to read what you see after 5.00 p.m.
  • Le_Kirk
    Le_Kirk Posts: 24,481 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    For when you return from hols @Coupon-mad, the title for First 8 steps, still says First 12 steps.
  • Umkomaas
    Umkomaas Posts: 43,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Stitch25 said:
    Just had a look at the MCOL summary:
    >Your defence was submitted on 12/07/25
    >your defence was received on 14/07/25 at pm
    I've checked and everything has fit in. Am I supposed to receive a questioner? Do I have to check in any other place or link in the MCOL, itself? 
    Steps 2 and 3 of the 8 Steps you should follow in the first post of this thread. Worth reading so you know what to expect and when. 

    2. Do not be surprised to receive an early copy of the Claimant's Directions Questionnaire or the usual template letter saying they 'intend to proceed' and/or want you to 'settle'. Ignore that!
    3. Wait for your own Directions Questionnaire from the CNBC and then complete & email it to the CNBC .....

    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Umkomaas
    Umkomaas Posts: 43,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Stitch25 said:
    Ok, thanks. I can only do one step at the time. I've been spending hours and days reading and reading again, to get right.  So, thanks for any little important detail sharing  and helping me to get it done. So my next step is wait for the questioner and follow the steps. It has been one of the most stressful things I've been through, mainly because of my slow thoughts process and language barrier. I won't give up, but that the reason vulnerable people can just pay those scammers. Thank you !
    That's fine, but could you please ask any further questions on your own thread please, not on this one going forward. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • mezzyd
    mezzyd Posts: 53 Forumite
    Seventh Anniversary 10 Posts Name Dropper
    Le_Kirk said:
    For safety's sake, back to email then!
    May I please ask for the email address for the defence to be restated, as I can no longer see it in the 8 steps (apologies if I am missing it)
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.