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'Template' defence suggestion - NB: ultimately, your choice of defence wording is your own

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Comments

  • User4512345
    User4512345 Posts: 18 Forumite
    10 Posts Name Dropper
    edited 15 July 2025 at 8:48PM
    @Coupon-mad I had to change the double quotes " to a single quote mark ' to allow submission. Maybe the template can be adjusted for this?

    I also broke out the embedded links for 'public consultation' and 'schedule 4' as they do not copy across.

    My submission 
    https://forums.moneysavingexpert.com/discussion/comment/81544284/#Comment_81544284
  • Car1980
    Car1980 Posts: 2,912 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    A link to a downloadable .txt file with no rich text would solve a lot of these issues.
  • Can anyone please confirm the new template that should be used? As I am extremely confused regarding this, thank you in advance.
  • Thankyou :) can I just confirm where I submit this to do I do it via the MCOL or another way? As I am unsure of the correct thing to follow.
  • niallmitch
    niallmitch Posts: 89 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Just submitted my defence, MCOL wouldnt let me submit with the speech marks " "  included in the template though which seemed bizarre - got an error message saying 'cant submit with characters < > "  ' and took me ages to realise they were referring to the 3 separate symbols. Changed double speech marks to single and away it went
  • RNapper
    RNapper Posts: 27 Forumite
    10 Posts First Anniversary
    Can I ask why the advice has changed from "email defence" to "don't email defence"?

    I have 2 ongoing claims and the first one I have already submitted via email but now unsure which way to go for the second?
  • jd576
    jd576 Posts: 108 Forumite
    100 Posts First Anniversary Name Dropper
    edited 29 July 2025 at 7:29PM

    4. The old defence even got struck out twice.
    For those of us who have ongoing cases where the defence was based on the "old defence" and has already been submitted, would you be so kind as to shed some light on why it was struck out in these two cases?
  • Strebor
    Strebor Posts: 110 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 8 August 2025 at 3:47PM
    Jeez it's all changed since my first (win, well dropped at the last minute by claimant).

    Excuse the numpty question, but back then my email submitted defence had pictures attached........was that unnecessary as are they only needed at a later stage; witness statement point?.......I was wondering whether the mcols allowed images to be uploaded?

    Pictures are of signs not showing in one direction so half of hospital car park users don't see them.......so rather obvious that they are inadequate and proof ......kind of important in a defence.....I'd rather they gave up sooner and the mediator could see how ridiculous it is !

    Plus no signs internally about it. .......  It's only after one has been caught out you'd know.....typical !
  • Strebor
    Strebor Posts: 110 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I was wondering whether the mcols allowed images to be uploaded?
    Nope. Evidence comes at WS stage.

    Hope you are ready to do the Public Consultation posted about in practically every thread this past month? It's open now.
    Yes! I will
  • Hello, 
    I am currently working on drafting my defence for a PCN received from Parkmaven. I was not able to log in to MCOL to file the Acknowledgement of Service so I called the support number offered on gov.uk. The agent advised me to send the AoS via email to aos@cnbc@justice.gov.uk which I did. Two days ago I managed to log in to MCOL and the message there was: "A bar has been put in place on this claim. You cannot respond to the claim at this time" - I understand that is the case when the court put the claim on hold in order to prevent a default judgement until the defence is sent (I might be wrong though)
    According to the advice given to me by the gov.uk agent and to the information on their website on could send the defence to claimresponses.cnbc@justice.gov.uk. 
    Has anybody sent the defence via this e-mail? and would it be ok to add photo evidence/ print screens of the parking signage and some past e-mail correspondence etc?
    Thank you!
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