Regular Savings Accounts: The Best Currently Available List!

dingling68

Dizzycap said:

Chadsman said:

I applied for the Virgin Money account last Friday and had to upload ID - I haven't used my ex-Yorkshire Bank current account for a couple of years. I have not heard anything since. Has anyone else had a similar experience?

Does the regular saver appear via the same log in ID as the current account?

I also had to upload ID even though I hold a Virgin Money Isa along with other accounts because they apparently don't know who I am?

I've had accounts with Virgin Money for years!?! I believe it's a delay tactic, so I will give them until the end of the week, and they're off my list for anything.........

I have also had to upload ID and address and I have also been with them for years, both directly with Vigin and via Clydesdale accounts

pokemaster

https://www.skipton.co.uk/base-rate-change

4.95% for the FA Bonus Saver

Bridlington1

Bridlington1 said:

Stargunner said:

chris_the_bee said:

Snapdragon said:

Snapdragon said:

flaneurs_lobster said:

surreysaver said:

JamesRobinson48 said:

Monmouthshire BS:  RS 13th month

Yesterday I attempted to internally transfer £300 into my two in-flight Monmouthshire BS RS accounts (paying 8% and 7%), both of which mature later this month.  Both transfers were declined, on the grounds that the account maximum balance would be exceeded.  I had previously paid in the max £300 for 12 consecutive months, starting August 2023.

To the best of my knowledge, in each case the account T&Cs specify a monthly max of £300, but no max account balance is stipulated anywhere.

In other words, they're applying a "no 13th month" policy although none is stated in the account T&Cs.

Please, how did anyone in similar circumstances get on?   I assume there would be many in the same boat.  


EDIT:  the MonBS has now sent me a secure message which states: 

"The maximum account balance is £3600".   

So best of luck to everyone trying for a 13th month!

Mine is funded by standing order and the money hasn't come back

But has the money been credited to your account(s)?

My guess is no. When I tried to make a 13th payment to the Coronation Saver it took the best part of a week for the funds to be returned.

I have both the 7% (opened early Sept) hence currently on 12th payment. The 8% (opened end of Aug) which I had left the standing order in place and tried to make 13th payment given that no max balance was mentioned in the T&Cs. Both SO's exit to Monmouth at the same time, 1st of month. The final payment to the 7% has already been credited as of the 2nd, the 13th payment to the 8% has NOT been credited, nor has it been returned yet.

Have just had confirmation the £300 (13th Monmouthshire payment) has been returned to my bank.

Same here.
I hope they can cope with the incoming phone calls and complaints.

Is it really worth complaining, when all that we have missed out on is around a £1 of interest, considering that the deposit would have probably been earning around 5% elsewhere.

IMHO yes and I put my complaint in a few hours ago. My approach is that I will make a complaint if the bank or building society in question is at fault and I have been negatively impacted due to events that were within their control.

They've failed to include an important term in their Ts&Cs and I've had £600 earning no interest since the start of the month as a result and if they do not rectify the issue I'll potentially have missed out on having £300 at 8% and another £300 at 7% for 30 days (as it stands it'll have to sit at 5.6% instead). Thus I consider myself as having perfectly good grounds to complain.

I've just had a phone call from Monmouthshire BS regarding the complaint I made:

They have said they've reviewed the Ts&Cs of the Regular Saver Issue 2 and the Exclusive Regular Saver and said they weren't clear enough so the maximum balance for both accounts has now been raised to £3900.

They've also offered me £25 as an apology, which will be paid into my nominated account.

chris_the_bee

Bridlington1 said:

Bridlington1 said:

Stargunner said:

chris_the_bee said:

Snapdragon said:

Snapdragon said:

flaneurs_lobster said:

surreysaver said:

JamesRobinson48 said:

Monmouthshire BS:  RS 13th month

Yesterday I attempted to internally transfer £300 into my two in-flight Monmouthshire BS RS accounts (paying 8% and 7%), both of which mature later this month.  Both transfers were declined, on the grounds that the account maximum balance would be exceeded.  I had previously paid in the max £300 for 12 consecutive months, starting August 2023.

To the best of my knowledge, in each case the account T&Cs specify a monthly max of £300, but no max account balance is stipulated anywhere.

In other words, they're applying a "no 13th month" policy although none is stated in the account T&Cs.

Please, how did anyone in similar circumstances get on?   I assume there would be many in the same boat.  


EDIT:  the MonBS has now sent me a secure message which states: 

"The maximum account balance is £3600".   

So best of luck to everyone trying for a 13th month!

Mine is funded by standing order and the money hasn't come back

But has the money been credited to your account(s)?

My guess is no. When I tried to make a 13th payment to the Coronation Saver it took the best part of a week for the funds to be returned.

I have both the 7% (opened early Sept) hence currently on 12th payment. The 8% (opened end of Aug) which I had left the standing order in place and tried to make 13th payment given that no max balance was mentioned in the T&Cs. Both SO's exit to Monmouth at the same time, 1st of month. The final payment to the 7% has already been credited as of the 2nd, the 13th payment to the 8% has NOT been credited, nor has it been returned yet.

Have just had confirmation the £300 (13th Monmouthshire payment) has been returned to my bank.

Same here.
I hope they can cope with the incoming phone calls and complaints.

Is it really worth complaining, when all that we have missed out on is around a £1 of interest, considering that the deposit would have probably been earning around 5% elsewhere.

IMHO yes and I put my complaint in a few hours ago. My approach is that I will make a complaint if the bank or building society in question is at fault and I have been negatively impacted due to events that were within their control.

They've failed to include an important term in their Ts&Cs and I've had £600 earning no interest since the start of the month as a result and if they do not rectify the issue I'll potentially have missed out on having £300 at 8% and another £300 at 7% for 30 days (as it stands it'll have to sit at 5.6% instead). Thus I consider myself as having perfectly good grounds to complain.

I've just had a phone call from Monmouthshire BS regarding the complaint I made:

They have said they've reviewed the Ts&Cs of the Regular Saver Issue 2 and the Exclusive Regular Saver and said they weren't clear enough so the maximum balance for both accounts has now been raised to £3900.

They've also offered me £25 as an apology, which will be paid into my nominated account.

Monmouthshire BS
Same here. I received an email further to my telephone complaint. and they are also paying £0.62 lost interest.
Took some persuading with first CS who then elevated it. When I said "surely I am not the only person to complain" they agreed, but still maintained they were correct & buck-passed to "the product team". Then an apologetic email. Always pays to complain, but I hope they learn to pay more attention to detail in future. 

surreysaver

After a few months of relative stability, I feel a few weeks of money-go-round is coming up 

pecunianonolet

Bridlington1 said:

Bridlington1 said:

Stargunner said:

chris_the_bee said:

Snapdragon said:

Snapdragon said:

flaneurs_lobster said:

surreysaver said:

JamesRobinson48 said:

Monmouthshire BS:  RS 13th month

Yesterday I attempted to internally transfer £300 into my two in-flight Monmouthshire BS RS accounts (paying 8% and 7%), both of which mature later this month.  Both transfers were declined, on the grounds that the account maximum balance would be exceeded.  I had previously paid in the max £300 for 12 consecutive months, starting August 2023.

To the best of my knowledge, in each case the account T&Cs specify a monthly max of £300, but no max account balance is stipulated anywhere.

In other words, they're applying a "no 13th month" policy although none is stated in the account T&Cs.

Please, how did anyone in similar circumstances get on?   I assume there would be many in the same boat.  


EDIT:  the MonBS has now sent me a secure message which states: 

"The maximum account balance is £3600".   

So best of luck to everyone trying for a 13th month!

Mine is funded by standing order and the money hasn't come back

But has the money been credited to your account(s)?

My guess is no. When I tried to make a 13th payment to the Coronation Saver it took the best part of a week for the funds to be returned.

I have both the 7% (opened early Sept) hence currently on 12th payment. The 8% (opened end of Aug) which I had left the standing order in place and tried to make 13th payment given that no max balance was mentioned in the T&Cs. Both SO's exit to Monmouth at the same time, 1st of month. The final payment to the 7% has already been credited as of the 2nd, the 13th payment to the 8% has NOT been credited, nor has it been returned yet.

Have just had confirmation the £300 (13th Monmouthshire payment) has been returned to my bank.

Same here.
I hope they can cope with the incoming phone calls and complaints.

Is it really worth complaining, when all that we have missed out on is around a £1 of interest, considering that the deposit would have probably been earning around 5% elsewhere.

IMHO yes and I put my complaint in a few hours ago. My approach is that I will make a complaint if the bank or building society in question is at fault and I have been negatively impacted due to events that were within their control.

They've failed to include an important term in their Ts&Cs and I've had £600 earning no interest since the start of the month as a result and if they do not rectify the issue I'll potentially have missed out on having £300 at 8% and another £300 at 7% for 30 days (as it stands it'll have to sit at 5.6% instead). Thus I consider myself as having perfectly good grounds to complain.

I've just had a phone call from Monmouthshire BS regarding the complaint I made:

They have said they've reviewed the Ts&Cs of the Regular Saver Issue 2 and the Exclusive Regular Saver and said they weren't clear enough so the maximum balance for both accounts has now been raised to £3900.

They've also offered me £25 as an apology, which will be paid into my nominated account.

Are you able to carry over from previous months if you didn't fund each month? 

schiff

MONMOUTH
I sent a similar message to Bridlington1's but got a different-ish reply: "Thank you for your message and would confirm that the term and conditions of the Regular Saver do stipulate that it is a 12 month term with a maximum of £300p/m, therefore it does state the boundaries. "
Apart from re-sending the RS2 13th payment I'm not taking it further.

chris_the_bee

schiff said:

MONMOUTH
I sent a similar message to Bridlington1's but got a different-ish reply: "Thank you for your message and would confirm that the term and conditions of the Regular Saver do stipulate that it is a 12 month term with a maximum of £300p/m, therefore it does state the boundaries. "
Apart from re-sending the RS2 13th payment I'm not taking it further.

A 12 month term does allow for 13 payments and they do not state the boundaries.

surreysaver

schiff said:

MONMOUTH
I sent a similar message to Bridlington1's but got a different-ish reply: "Thank you for your message and would confirm that the term and conditions of the Regular Saver do stipulate that it is a 12 month term with a maximum of £300p/m, therefore it does state the boundaries. "
Apart from re-sending the RS2 13th payment I'm not taking it further.

If its a 12 month account that allows £300pm payment, then, unless its opened on the 1st of a month, by that definition, it allows 13 payments!

AmityNeon

schiff said:

MONMOUTH
I sent a similar message to Bridlington1's but got a different-ish reply: "Thank you for your message and would confirm that the term and conditions of the Regular Saver do stipulate that it is a 12 month term with a maximum of £300p/m, therefore it does state the boundaries. "
Apart from re-sending the RS2 13th payment I'm not taking it further.

I would take it further. Dismissing you with an erroneous response is unacceptable, and I would threaten escalation to the FOS. It's now a matter of principle, the expectation that your query is handled correctly, not with incompetent condescension.