Regular Savings Accounts: The Best Currently Available List!

soulsaver

So - several days after I applied, I get an email from Co Op (apparently) with a sort code and account number. Yay!

So I try to make a bank transfer deposit and, whilst Santander recognises the sort code as Co Op, it says the account number provided doesn't exist and won't allow a payment - no usual option to go ahead anyway.

So I try First Direct - they also say they cant validate the ac number. 

So I ring Co Op - whose automated response asks for your 8 digit ac number.... but when inputted says thats not a valid number.. FGS!  

PS then says they're having a lot of calls - and there's 'up to a 15 min wait. I'm at 20mins now and still 'moving forward in the queue..'

dealyboy

@soulsaver said:

So - several days after I applied, I get an email from Co Op (apparently) with a sort code and account number. Yay!

So I try to make a bank transfer deposit and, whilst Santander recognises the sort code as Co Op, it says the account number provided doesn't exist and won't allow a payment - no usual option to go ahead anyway.

So I try First Direct - they also say they cant validate the ac number. 

So I ring Co Op - whose automated response asks for your 8 digit ac number.... but when inputted says thats not a valid number.. FGS!  

PS then says they're having a lot of calls - and there's 'up to a 15 min wait. I'm at 20mins now and still 'moving forward in the queue..'

Similar experience to you ... after 21 minutes I spoke to someone who had clearly been asked the same question many times ... so I need to wait 24 hours for the current account to be recognized.

bripat

dealyboy said:

@soulsaver said:

So - several days after I applied, I get an email from Co Op (apparently) with a sort code and account number. Yay!

So I try to make a bank transfer deposit and, whilst Santander recognises the sort code as Co Op, it says the account number provided doesn't exist and won't allow a payment - no usual option to go ahead anyway.

So I try First Direct - they also say they cant validate the ac number. 

So I ring Co Op - whose automated response asks for your 8 digit ac number.... but when inputted says thats not a valid number.. FGS!  

PS then says they're having a lot of calls - and there's 'up to a 15 min wait. I'm at 20mins now and still 'moving forward in the queue..'

Similar experience to you ... after 21 minutes I spoke to someone who had clearly been asked the same question many times ... so I need to wait 24 hours for the current account to be recognized.

Similar experience too think I will wait another day.

soulsaver

So finally got through to CS at c25 mins - after another 6 minutes wait while she checks with IT... and they decide it's cos' it was opened by them on Saturday, so 'it wouldn't be available until next working day...'

Me: Well,that's today, isn't it? 

CO CS: Waffle, waffle - Sorry... it's the day after the next working day. Try again tomorrow. 

Me: Impressive, not:  Applied Wednesday on line - and it takes the Co Op 6 days to process?
Also applied Wednesday online with YBS, opened and funded in 10 minutes... 

CO CS: Sorry.

So if you're in the same boat - save wasting your time phoning, wait until tomorrow.

Aidanmc

Just checking i'm correct, there are no withdrawal restrictions on the Coventry First Home Saver?

PloughmansLunch

Aidanmc said:

Just checking i'm correct, there are no withdrawal restrictions on the Coventry First Home Saver?

Depends which flavour you have - the 2nd issue has a 60 day notice

janusd

PloughmansLunch said:

Aidanmc said:

Just checking i'm correct, there are no withdrawal restrictions on the Coventry First Home Saver?

Depends which flavour you have - the 2nd issue has a 60 day notice

or if needed instantly, a charge of 60 days interest... if memory serves, the 1st issue was a lot more flexible.

dingling68

soulsaver said:

So finally got through to CS at c25 mins - after another 6 minutes wait while she checks with IT... and they decide it's cos' it was opened by them on Saturday, so 'it wouldn't be available until next working day...'

Me: Well,that's today, isn't it? 

CO CS: Waffle, waffle - Sorry... it's the day after the next working day. Try again tomorrow. 

Me: Impressive, not:  Applied Wednesday on line - and it takes the Co Op 6 days to process?
Also applied Wednesday online with YBS, opened and funded in 10 minutes... 

CO CS: Sorry.

So if you're in the same boat - save wasting your time phoning, wait until tomorrow.

I have had the same emails about the regular saver and still waiting for my savings account to show online. Will see what tomorrow brings, thank you for the update

Stargunner

JamesRobinson48 said:

TBH, I'm glad I didn't go for the Co-op Bank RS, and I have no other Co-op Bank products. This is one of the banks that I've avoided all engagement with for many years, and it would take a whole lot more than a 7% RS to change my mind.

They launched the £150 CA switch offer, which was enough to tempt me to join them and I have also opened the RS. It doesn’t matter to me that they are ridiculously slow in getting accounts opened snd visible in the app, because the RS will still run for 12 months from when I fund it.

simonsmithsays

JamesRobinson48 said:

TBH, I'm glad I didn't go for the Co-op Bank RS, and I have no other Co-op Bank products. This is one of the banks that I've avoided all engagement with for many years, and it would take a whole lot more than a 7% RS to change my mind.

Likewise

Scores of accounts here but Coop isn't one I'll ever touch again.

Them, Scottish Building Society and Punjabi National Bank all have the same level of incompetence IMO