Regular Savings Accounts: The Best Currently Available List!

flaneurs_lobster

qbadger said:

Rudyson said:

I spoke to Monmouth today, and was told I could download a pdf of my bank statement and send it off.

What's their email address?

Don't know. If you have online access you can send them a message with the pdf attached.

bristolleedsfan

TiVo_Lad said:

Section62 said:

They won't be looking for "out of the ordinary" transactions.

Perhaps you can quote your source for this statement? Unless you work for MonBS you have no knowledge at all about what they will or won't do with information that is supplied to or witheld from them.

All savings providers are interested in is verifying that nominated account belongs to savings account holder, most verifications get done electronically, challenger banks and smaller buildings societies appear to sometimes not be able to verify accounts that main banks can verify. e.g Halifax and Lloyds able to verify my new edge account within hours, Charter Bank and Family Building Society not able to verify same account weeks later.

Section62

TiVo_Lad said:

Section62 said:

They won't be looking for "out of the ordinary" transactions.

Perhaps you can quote your source for this statement? Unless you work for MonBS you have no knowledge at all about what they will or won't do with information that is supplied to or witheld from them.

There was a far easier way of finding out, rather than having to get a job with them.

Simply phone up and ask if it was Ok to send a redacted bank statement.  "Yes" they said, "we only need to be able to see your name and address along with the account number".

Of course the CSA might have been lying, they may well scrutinise every transaction looking for something they don't like.  But as a method of achieving KYC this would be a fundamentally flawed approach that the regulators would likely take a dim view of, since one bank statement from one current account doesn't given them very much of an overview of their customer's spending habits if - as many of us do - we spread our banking and spending over different current accounts and credit cards.

Note also that this has nothing to do with them "reject[ing] the application due to their KYC rules".  This is an optional process to verify an external account to receive electronic payments.  There is no requirement to set up a nominated account if you don't want to.  The application process - the thing for which KYC checks might be relevant - has been completed already by the point a nominated account is (optionally) being set up.

Monmouthshire insider knowledge is not required.  Just a phone call and a rudimentary understanding of the difference between KYC processes and anti-money laundering requirements that apply to all banks and building societies.

In any event, I believe if a redacted statement wasn't adequate then MonBS would just ask for an unredacted one - rather than going for the nuclear option of assuming their new customer must be a criminal and closing their account(s) down. So nobody needs to be unduly concerned here.

dlevene

Re. Mon BS. I received the form that also asked for a original or certified statement. I called them up, and when the rep saw that I'd paid one of the initial deposits by cheque, told me to note this on the form and that a statement wouldn't be required. The mandate ultimately went through fine without a statement. 

I do find it a slightly frustrating way of doing business but it did all get sorted out in the end. I think the advantage of the rather... quaint approach is that when you can get to the right rep they can do quite a lot. 

Nationwide, on the other hand... There's a problem with the current account switch in that their system didn't link it to my existing customer profile (I have my mortgage with them). They said they'd put it in the system, which would take 3-10 working days to resolve, and this is before we even get to the switch bonus or RS... 🤦🏽‍♂️

This is the joy of this particular hobby. But most hobbies don't *make* money

Bazzalona13295

Is anyone else having trouble with the Tipton app? Firstly the Postal ID took almost 10 days to arrive (not the Tipton's fault) but the app either fails, blocks me or is on maintenance.

And whenever the app is on/available my phone becomes non responsive everywhere else - Chrome etc.

I've rang the branch and they say it shouldn't be under maintenance.

If it was an 8% saver I'd be more inclined to stick at it........what a pavlova 😬

TheWoodler

I’ve reported the glitch with the Tipton app. I’ve found it’s unresponsive the first time, needs to be dismissed, login again, and it works. See if that happens to you as well. 

Rudyson

qbadger said:

Rudyson said:

I spoke to Monmouth today, and was told I could download a pdf of my bank statement and send it off.

What's their email address?

Sorry, I meant print it off and post it to them. I was told they just need to see the name, sort code and account number.

10_66

Bazzalona13295 said:

Is anyone else having trouble with the Tipton app? Firstly the Postal ID took almost 10 days to arrive (not the Tipton's fault) but the app either fails, blocks me or is on maintenance.

And whenever the app is on/available my phone becomes non responsive everywhere else - Chrome etc.

I've rang the branch and they say it shouldn't be under maintenance.

If it was an 8% saver I'd be more inclined to stick at it........what a pavlova 😬

I downloaded the app yesterday with the intention of opening the Reg Saver but it wasn’t showing within the app. I rang to check and it was removed from app at the beginning of the week, branch only now .

OneUser1

Has anyone here, with one of the Bath Regular Savers, managed to re-register for on-line access? I had it before but now cannot re-register on-line or even through the app. Tried emailing Bath for help but haven’t had a reply. Wondered whether anyone else was having problems.

chris_the_bee

OneUser1 said:

Has anyone here, with one of the Bath Regular Savers, managed to re-register for on-line access? I had it before but now cannot re-register on-line or even through the app. Tried emailing Bath for help but haven’t had a reply. Wondered whether anyone else was having problems.

Yes finally achieved it after several attempts and waiting an age for the OTP to arrive. It is rather complex, so keep at it. Who knows why they changed from the old system. It was not broken and was much easier to navigate and use.