Aerial Direct

Kay_Coles

I’ve been having issues with this company. I feel I’ve been mislead and have been trying to get copies of my calls with them so I can hear back what I was told ahead of signing up. They told me as a business customer I had been passed to them by O2 as they no longer were able to upgrade me. I ended up paying a huge amount for a new phone before realising I simply could have upgraded for nothing with my local O2 shop. They are aggressive, pushy and claiming they have listened to my call records and they’ve done nothing wrong - yet still I’m not in receipt of those calls in order that I can make up my own mind with actual evidence. They call months ahead of contracts been out to pressure you into signing new contracts. I learn from an O2 shop that many people have experienced the same behaviour. Seeking advice....one number out of contract one with a year to go ( but is the one they mislead me with). 

ballyblack

did you not search on here before starting this thread?

numerous posts about receiving cold calls to upgrade to business contract

https://forums.moneysavingexpert.com/discussion/6051611/aerial-direct


https://forums.moneysavingexpert.com/discussion/5964435/aerial-o2-early-termination-dispute

liggerz87

Also ask on the o2 community they could be able to help you aerial direct are vultures