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online purchase difficulty.

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needing to purchase euros for upcoming journey I find that Tesco/Sainsbury sites both say unable to use at the moment. Cannot find what the problem is so does anyone have any info on what is happening ??. TIA

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  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 18 February 2020 at 7:13PM
    Why no try asking in the correct forum?  This board is dedicated to a company that went belly-up some years ago, taking a lot of peoples money with it.
  • D_M_E
    D_M_E Posts: 3,008 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    It's because of the hack experienced by Travelex late last year - Tesco, Sainsbury's and a lot of others use Travelex for exchange rates and probably to supply foreign currency, Euros being one of them.

    Service is not yet fully restored - they are having to go back to pen and paper instead of pushing buttons on a keyboard until full service is restored.

  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    omdurman said:
    needing to purchase euros for upcoming journey I find that Tesco/Sainsbury sites both say unable to use at the moment. Cannot find what the problem is so does anyone have any info on what is happening ??. TIA

    Just get a halifax clarity card. And use it wherever posible. Woo uses cash these days? And if you really need it get some out when you are there and pay back quickly (keep a zero balance whenever possible so yuou can pay off unbilled things (I think). And yes some machines have started to charge, hey in some places they all do. And that is life, but I find the local unknown (to us at least) banks tend to charge way less than say santander etc.

  • heatherw_01
    heatherw_01 Posts: 6,797 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Moving to the correct forum. This forum is just for Crown Currency Exchange.


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  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,265 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 19 February 2020 at 1:46PM
    Get a Starling account debit card - they take no fees at ATMs in Euroland (worldwide in fact) - although the hole in the wall owning bank may impose such.
    Metrobank debit card is also similar in Eurozone - if you live conviently close to a branch you can get a card over the counter - remember take relevant paperwork, check with them first, passport and utility bill is likely enough.
    If you are going to Spain (including Canary Islands) I would recommend a Santander debit card - their Everyday current account is ideal - no fees if cash taken at Santander branded ATMs in those locations.
    This account has no strings such as direct debits - other than it needs funded £500 monthly to enjoy this deal - these funds can be deposited and withdrawn during the same day with minimal time lapse. It's also a good account for normal everyday use, as the title suggests.
    Their 1-2-3 Lite also has this benefit and there is cashback for direct debits used to pay utilities bills and communications accounts. The £1 monthly fee is easily covered by these.
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