Rogue Smart meters

[Deleted User]

Did Octopus install this meter from new ? . BG use L/G G470 smart meters in large numbers  and if anyone has transferred away from BG with this meter then it is not a smart meter, just a bog standard dumb meter .
Do not take any notice of the IHD if it is connected to a dumb meter.

MWT

Houbara said:

Did Octopus install this meter from new ? . BG use L/G G470 smart meters in large numbers  and if anyone has transferred away from BG with this meter then it is not a smart meter, just a bog standard dumb meter .
Do not take any notice of the IHD if it is connected to a dumb meter.

The L+G G470 is a SMETS2 meter so no reason for it to go dumb when moving to a new supplier. (unless you move to one of the few remaining small suppliers that have not registered with the DCC)

Octopus also install this meter.

brewerdave

MWT said:

Houbara said:

Did Octopus install this meter from new ? . BG use L/G G470 smart meters in large numbers  and if anyone has transferred away from BG with this meter then it is not a smart meter, just a bog standard dumb meter .
Do not take any notice of the IHD if it is connected to a dumb meter.

The L+G G470 is a SMETS2 meter so no reason for it to go dumb when moving to a new supplier. (unless you move to one of the few remaining small suppliers that have not registered with the DCC)

As far as I'm aware, just being registered with the DCC does not mean that the Utility Co. can support SMETS meters.
eg Green.energy who have recently been reported as DCC compliant, still are not installing smart meters and in their own FAQs, they report that they do not currently support remote readings.

[Deleted User]

MWT said:

Houbara said:

Did Octopus install this meter from new ? . BG use L/G G470 smart meters in large numbers  and if anyone has transferred away from BG with this meter then it is not a smart meter, just a bog standard dumb meter .
Do not take any notice of the IHD if it is connected to a dumb meter.

The L+G G470 is a SMETS2 meter so no reason for it to go dumb when moving to a new supplier. (unless you move to one of the few remaining small suppliers that have not registered with the DCC)

Octopus also install this meter.

Sorry, I ve not been on the Energy Board for a while, more important boards to inhabit at the moment, but are you saying that the  DCC is now active and that smart switching is now in operation ? 

MWT

Houbara said:

Sorry, I ve not been on the Energy Board for a while, more important boards to inhabit at the moment, but are you saying that the  DCC is now active and that smart switching is now in operation ? 

Not for SMETS1, they still need specific support by the energy company, but with SMETS2 you can move between providers and the meter will stay smart, but as brewerdave mentions the company you move to do have to actually use smart meters already.

If you are moving to a 'dumb' provider then whatever you have will go dumb.

There are fewer and fewer of those around now though.

MWT

brewerdave said:

As far as I'm aware, just being registered with the DCC does not mean that the Utility Co. can support SMETS meters.
eg Green.energy who have recently been reported as DCC compliant, still are not installing smart meters and in their own FAQs, they report that they do not currently support remote readings.

Fair point, if they are intentionally not providing support for smart meters and have just registered to be compliant on paper then yes, whatever you have will go dumb.

I'd hope that the few hold-outs on that point will be forced to comply soon though...

MWT

brewerdave said:

As far as I'm aware, just being registered with the DCC does not mean that the Utility Co. can support SMETS meters.
eg Green.energy who have recently been reported as DCC compliant, still are not installing smart meters and in their own FAQs, they report that they do not currently support remote readings.

Is this still true?

I just took a look at 'Green Energy UK' and that doesn't seem to be in their FAQ now and they do have a statement on data use from the smart meters they are installing...

https://www.greenenergyuk.com/Files/Data_usage_statement.pdf

brewerdave

MWT said:

brewerdave said:

As far as I'm aware, just being registered with the DCC does not mean that the Utility Co. can support SMETS meters.
eg Green.energy who have recently been reported as DCC compliant, still are not installing smart meters and in their own FAQs, they report that they do not currently support remote readings.

Fair point, if they are intentionally not providing support for smart meters and have just registered to be compliant on paper then yes, whatever you have will go dumb.

I'd hope that the few hold-outs on that point will be forced to comply soon though...

Again, as far as I'm aware, even the big 6 aren't able to guarantee that a switch to them will allow a SMETS2 meter to stay smart. I have personal knowledge of a SMETS2 switch from SP to EDF which has resulted in the meters going "dumb" and even before covid-19, there was no date for resolution!!

MWT

brewerdave said:

Again, as far as I'm aware, even the big 6 aren't able to guarantee that a switch to them will allow a SMETS2 meter to stay smart. I have personal knowledge of a SMETS2 switch from SP to EDF which has resulted in the meters going "dumb" and even before covid-19, there was no date for resolution!!

There really isn't any excuse for that, if it was working before the switch it should be afterwards. that's the whole point of having the DCC in the middle.

Still feels like there is work to be done by some suppliers on this topic.

NippyNelly

MWT said:

Have a close look at the display and see if there is a small 'b' showing, if so that will mean the battery is running out and needs replacing.

Hi MWT - there is indeed a "b" showing - but who do you tell? Can't get through to British Gas to sort it out, so have had to cancel an imminent switch to another (cheaper) supplier until this is sorted, so for now we're stuck with a dodgy meter (apparent usage for March over 10,000 kWh!) and on an expensive tariff.