Next day delivery not arrived

JosephBarker

Oh and to settle the delivery matter, this is the model and this is what it looks like when I take it to checkout:

Boohoo

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

davidmcn

Odd. I'm getting £5.98 delivery for next day and 2 working days.

JosephBarker

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

davidmcn

JosephBarker said:

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

I don't think it knows our locations though (unless it's taking a guess from IP addresses) given that you weren't logged in and neither was I.

born_again

JosephBarker said:

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

Which is?

JosephBarker

born_again said:

JosephBarker said:

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

Which is?

I'm located in Grimsby.

Boohoo

JosephBarker said:

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

Can you get a screen shot of the dummy order including the address bar so we can check the web site and did you make an account with Ebuyer?
Also did you get an email from them confirming the order as the £30 delivery fee is just weird.

JosephBarker

Boohoo said:

JosephBarker said:

Boohoo said:

This doesn't seem true to me.
I have done a dummy order and put in the same item as you in my basket I get £5.99 next day delivery for 18/02/2020 so you have done something wrong.
Are you in England?

Yeah I am, maybe it's because of my location?

Can you get a screen shot of the dummy order including the address bar so we can check the web site and did you make an account with Ebuyer?
Also did you get an email from them confirming the order as the £30 delivery fee is just weird.

Not using an account and there's the link. It was acting really weird. Initially all the prices (Including super saver) were 5.98 but then the site reloaded and I got those ones.

molerat

Another strange thing is that the £30 box is highlighted but it still shows £5.98 in the totals box.  As soon as I change the postage cost it changes in the totals box.