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  • macca
    macca Posts: 163 Forumite
    They lost 2 direct debits on transfer.
    Their website is not at all user friendly - too many passwords.
    I pay a standing order to an A&L credit card they have sent me 2 letters telling me that I have the reference number for the credit card wrong - I haven't.
    People in branch usual attitude of why are you bothering us when there is a machine outside for paying money in?
    Person on phone within a month trying to sell me a mortgage and asking me why I hadn't visited my local branch in a town I never venture into?
    Back to Halifax I think!
    Macca
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