EE to increase pay-monthly mobile prices by 2.2% - MSE News

Stoat_Goggles

BigBlueSky said:

Does anyone know - If someone takes out a brand new contract between now and 29th March will they still get the price rise, or would the prices in that time period already include any increase ?

That is correct yes - there's no cut-off beforehand, all contracts get handled the same regardless of when the contract was taken out.

Tesco Mobile appears to be the only network that guarantees no mid-contract price hikes - all the others follow RPI.

dazzaofdagenham

It’s hardly the end of the world is it....a 2.2% increase.....check your food bills....bet they go up as well.....

juniperz

I agreed a price £36 per month for 5 SIMs last October. (3x10GB, 2 x 1GB).
If you increase £36 by 2.2%, you get £0.79.

But they think that RPI applies to the gross price, which is £10 per SIM more than that i.e £86.

If you increase £86 by 2.2%, you get £1.89.

So my price will increase from £36, by £1.89, to £37.89

£1.89 as an increase on £36 is 5.2%.
I think this is grossly unfair, because the £10 discount was never disclosed to me at the time that I agreed to it.  For all I knew, they could have used a discount of £20 per SIM to get to the £36, and then I would have been hit with an 8.3% increase. 

This kind of practise should be illegal - if they commit to a price, they should stick to it as a basis for RPI calculation purposes. 

LionelChuttleworth

With discount my contract will hit £2 a month soon.

My PAYG "spare" suddenly lost all its credit over the weekend, apparently its an "issue".

Check your balance is my advice if you have a little used phone.

swaledale_one

Lots of negativity being pointed towards people that have an issue with companies upping rates every year even when most people dont get the wage rise that matches rpi so clearly people will get miffed and want to do something about it rather than just carry on regardless like mindless sheep. True they have it wrote in the contract but it shouldn't be acceptable to continue to push up prices on 'fixed price/fixed term' contracts I'm surprised the mortgage companies haven't started to do it yet.

renegadefm

Had an email from EE yesterday informing me of a price increase on my monthly bill of £1.49.
This to me is silly on their part because my contract ends on the 15th of March, so naturally this is going to encourage me to shop around. 
I might keep this phone I am happy with and just go sim only. 
Have EE shot themselves in the foot here? Because they could lose me as a customer. 

fiish

I'm currently sitting on a PAYG deal with EE, thought I would start with that after switching from Three, to make sure I was happy with the signal and data speed. I am happy and am thinking to switch to SIM only, but it sounds like I should hold off until April, at least, to avoid this year's round of increases.

Running123

When I took out my phone contract I agreed to a price which had discounts. They add on 2.2% rpi and take off the discounts. So my increase is actually 3.3%. Can I terminate my contract without fees as this is above rpi?
I've already moved my internet to PlusNet without any noticeable issues.