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02 Classic PAYG tariff

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  • melbury
    melbury Posts: 13,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    Neil_Jones wrote: »
    Has been the case ever since PAYG was a thing. Don't use it, you lose it.

    But if you hardly ever need to use it, that is just unfair. It is purely for emergencies:(
    Stopped smoking 27/12/2007, but could start again at any time :eek:

  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    melbury wrote: »
    But if you hardly ever need to use it, that is just unfair. It is purely for emergencies:(

    Once every 5½ months to make sure it's still working is hardly onerous or unfair.
    ====
  • Tom99
    Tom99 Posts: 5,371 Forumite
    1,000 Posts Second Anniversary
    melbury wrote: »
    But if you hardly ever need to use it, that is just unfair. It is purely for emergencies:(
    I just put a reminder in my diary and ring my home number for 3p.
    That way £10 credit would last for over 150yrs so it will probably see me out.
  • We were on O2 Original PAYG for many years, but October 2018 on advice from the O2 shop when we bought new phones we changed to Classic, because it was cheaper by far but the "no need for regular top-up and no loss of credit providing you make 1 chargeable use of the phone every 6 months" was unchanged. As said above, all it takes is 1 phone call or text message every 6 months to keep the phone and credit live - not too difficult even for very occasional users like us!
  • d123 wrote: »
    I have it in writing from the o2 exec office that the T&C's are wrong.

    Is that recent (after the tariff became unavailable to new customers) or was it prior to that? I suppose I'm just suspicious of them starting to apply the term (which is prominently stated on the website) once we get to 6 months beyond the change!

    One thing that did occur to me, should it ever become the case that this term is applied, is that the cheapest way round it would be to buy a one-off "snacking" bolt on every 6 months where you don't need to top up. There are a couple that only cost £1 for 50mb of data or 50 minutes of calltime (one day validity).

    Hopefully it will remain unnecessary to do that but worth bearing in mind just in case.
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Bit of confusion over having to top up, and having to make a paid call.
  • Get a Co-op sim - no need to top up regularly, just make a phone call or text once every six months.

    Costs are quite good for emergency purposes, 2p/text 4p/min to other Co-op phones otherwise it's 4p and 8p respectively

    Myself and my wife top up about £15/yr - and it piggybacks on EE/T-Mobile
  • melbury
    melbury Posts: 13,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    d123 wrote: »
    Once every 5½ months to make sure it's still working is hardly onerous or unfair.

    He does use it - probably a couple of times a month -that is not the problem.

    My concern is if 02 decide to implement the rule that you have to top up with £10 every six months.
    Stopped smoking 27/12/2007, but could start again at any time :eek:

  • melbury wrote: »
    My concern is if 02 decide to implement the rule that you have to top up with £10 every six months.

    ...or buy a bolt on (see my previous post). So, whilst it would be sub-optimum and worse than the current situation, it wouldn't be as drastic as having to top up twice a year if you had no need to.

    "If you don't top up, or add a Bolt On at least once in any six month period, your mobile will be disconnected and you'll lose any credit on your account. If you want to be reconnected you'll be given a new mobile number."

    https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go
  • melbury
    melbury Posts: 13,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    edited 29 January 2020 at 8:28PM
    Have just spent over half an hour on online chat trying to get some clarification and they say it is true and that you do have to top up every six months or add a bolt on:(

    So I might add the £1 bolt on and try and use up as much of the remaining credit as possible, then move to one of the other providers that have been recommended on here.

    Such a shame though, I thought this tariff was fantastic.
    Stopped smoking 27/12/2007, but could start again at any time :eek:

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