Iphone Locked and useless

renegadefm

Hi everyone, I am hoping some wizkid on here can help me in a last ditch attempt here.
I bought a second hand iphone 5 for my partner at a car boot miles from our home, so its not like I can go back there with no guarantees the seller would be there anyway.
It has an activation lock on it, which disables the phone completely until the Apple ID and password that were originally used to set up the phone are typed into the phone.

I'm not clued up on this as I have always had android phones, but can I factory reset the phone to get rid of it?

I don't think I been conned due to the seller showed it to me all working and its in mint condition along with the box, but at the moment its useless to anyone other than the seller. They just shut it down to put it back in the box, and I drove home, but unboxed it again the next day and discovered the activation lock.

What can I do? Nothing on Google helped me, or the other phone section on here, so its a last ditch attempt here.

Thanks in advance.

Neil_Jones

Install iTunes to a computer and reset the iPhone that way.
https://support.apple.com/en-gb/guide/itunes/itnsdb1fe305/windows

renegadefm

Neil Jones, I did that but it only wiped the keypad entry password, not the activation lock.

Swipe

There is no other way around this, it's by design. You have two options:

1. enter the correct appleid password
2. hope that the original owner eventually removes the device from their icloud account (unlikely unless they go poking around in their settings)

renegadefm

Swipe, so basically the phone needs to be disassociated with the original owners icloud account?

Swipe

renegadefm wrote: »

Swipe, so basically the phone needs to be disassociated with the original owners icloud account?

Yep, if the original owner removes the device from their account you would be then free to set up the phone. The problem is the setting is not something that probably gets reviewed very often unless they buy a new device.


They would also need to remotely erase it first:


https://support.apple.com/en-gb/guide/icloud/mmfc0eeddd/icloud

Inner_Zone

OP already has a thread on this same subject:


https://forums.moneysavingexpert.com/discussion/6093627/iphone-activation-lock

renegadefm

Thanks Swipe for that info, will try it, anythings worth a shot.

renegadefm

And thanks Inner Zone, but I mention in the thread that I have this question elsewhere on the forum. But I'm hoping this section might bring me some luck.
And thanks to Swipe it might have.

TadleyBaggie

Nothing has changed since the previous time you posted, the activation lock has no known way to be defeated (and quite rightly so).

Inner_Zone

renegadefm wrote: »

And thanks Inner Zone, but I mention in the thread that I have this question elsewhere on the forum. But I'm hoping this section might bring me some luck.
And thanks to Swipe it might have.

Why?........