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Vauxhall Free Of Charge Car Service

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[FONT=&quot] Hi,[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]After I complained to the vehicle ombudsman, Vauxhall gave me free of charge car service voucher. It is valid for one year and does not give any exclusions or limit cost on it.[/FONT]
[FONT=&quot]It is only valid for me and my Vauxhall car.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]I am shortly due a major service on my car, I am wondering if let them do the service ,will it be completely free?[/FONT]

Comments

  • born_again
    born_again Posts: 20,488 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Er, lets see what they crystal ball says.....

    If it does cost you then you can complain again.
    Life in the slow lane
  • heatherw_01
    heatherw_01 Posts: 6,797 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 23 January 2020 at 4:49PM
    You have a voucher so why would they charge you?
    Just make sure you mention it at booking.
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  • 129T
    129T Posts: 18 Forumite
    10 Posts
    [FONT=&quot] Hi,[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]After I complained to the vehicle ombudsman, Vauxhall gave me free of charge car service voucher. It is valid for one year and does not give any exclusions or limit cost on it.[/FONT]
    [FONT=&quot]It is only valid for me and my Vauxhall car.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]I am shortly due a major service on my car, I am wondering if let them do the service ,will it be completely free?[/FONT]

    Your best bet is just to call Vauxhall and ask. Everything else would just be guesswork.

    Hope you get your free service! I can't see why you wouldn't
  • Herzlos
    Herzlos Posts: 15,893 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Show them the voucher when you book it in. Someone on here was moaning a while ago that they'd got 2 free services as part of the sale but were billed at the time (and had forgotten).
  • facade
    facade Posts: 7,597 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Phone and ask what the voucher covers. You might get charged for "extras" like a bottle of windscreen fluid if they have to top it up, and it might only be a standard service that is covered. Things like pollen filters and brake fluid changes always "need to be done" at major services, but for some reason are always "extra".
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • daveyjp
    daveyjp Posts: 13,557 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'd say nothing. Book it in, get the service done then present the voucher as payment.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I bet there's a load of small print on the back of the voucher. Have you read it?


    The voucher might just cover labour. Or labour + 'standard parts', But I can't see what it says....
  • [FONT=&quot]Yeh,that was my plan, hand over the voucher when payment is requested.[/FONT]

    [FONT=&quot]The voucher does not stipulate a major or interim service, mine is due a major as is coming up 8 years old.[/FONT]

    [FONT=&quot]There is no limit of cost mentioned, only, Voucher Value: FOC Service.[/FONT]

    [FONT=&quot]I will phone Vauxhall themselves though to double check.[/FONT]
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