Boiler fault, new property

dennishopper

Robin9 wrote: »

Then how did you give your supplier readings when you moved in ?

I didn’t, I simply called up the then current supplier, Boost, and they created an account for me. Of course now with the boiler out of action, will I even get daily readings to take to switch to a new supplier? (Guessing I’ll have to wait until it’s back in action)

Gerry1

A boiler that's out of action won't stop you taking readings. It'll just be the same reading each time, it's Groundhog Day.

dennishopper

Nope it’s in credit, the F1 (Glow-worm) error msg. suggests it’s something more mayor that needs an engineer out. The pressure was low in the days before the fault, and it sounds like it’s struggling to ignite potentially, before ‘locking out’. Someone coming out at the end of the week so should know soon

dennishopper

Gerry1 wrote: »

A boiler that's out of action won't stop you taking readings. It'll just be the same reading each time, it's Groundhog Day.

Oh really? How (if not in use), is this is a silly question then it’s really telling how little I know about this. It’s all new to me, and I’m realising how “sheltered” I’m been, to my detriment

victor2

dennishopper wrote: »

Oh really? How (if not in use), is this is a silly question then it’s really telling how little I know about this. It’s all new to me, and I’m realising how “sheltered” I’m been, to my detriment

You say it's in credit. How do you know? Are you reading it somehow?
If you're not using any gas then you will just be charged whatever the daily standing charge is. Because of that, your credit balance will gradually reduce. If it goes negative, then it will presumably eat up part of the credit you eventually give it when you top it up, just to get back to zero.

Gerry1

dennishopper wrote: »

Oh really? How (if not in use), is this is a silly question then it’s really telling how little I know about this. It’s all new to me, and I’m realising how “sheltered” I’m been, to my detriment

Not sure I fully understand your question, but here are some basics. The meter won't know or care which appliance is using the gas, it will work just the same. Traditional mechanical meters would still work even if you switched on the supply and there was a broken pipe downstream, but modern 'time of flight' electronic ones will tell you to switch everything off and check that there is no consumption (e.g. unlit hob burner) and no leakage before it will allow any gas to flow.

If you are not using any gas at all, not even a pilot light, then the volume reading (cubic metres or hundreds of cubic feet) will remain exactly the same, and you'll be able to check it whenever you like. If it's a clever PAYG type it may well show your credit balance as well, but this will go down as the standing charge has a nibble each day.

BTW, have you checked that the shut-off lever is not in a half-way position? That might explain the apparent low pressure. Make sure it's fully turned on !

dennishopper

victor2 wrote: »

You say it's in credit. How do you know? Are you reading it somehow?
If you're not using any gas then you will just be charged whatever the daily standing charge is. Because of that, your credit balance will gradually reduce. If it goes negative, then it will presumably eat up part of the credit you eventually give it when you top it up, just to get back to zero.

The priced, Boost (CIA the app) shows that I’m in credit! I’m guessing the physical meter, wherever it is won’t be a smart or PAYG meter.

dennishopper

Gerry1 wrote: »

Not sure I fully understand your question, but here are some basics. The meter won't know or care which appliance is using the gas, it will work just the same. Traditional mechanical meters would still work even if you switched on the supply and there was a broken pipe downstream, but modern 'time of flight' electronic ones will tell you to switch everything off and check that there is no consumption (e.g. unlit hob burner) and no leakage before it will allow any gas to flow.

If you are not using any gas at all, not even a pilot light, then the volume reading (cubic metres or hundreds of cubic feet) will remain exactly the same, and you'll be able to check it whenever you like. If it's a clever PAYG type it may well show your credit balance as well, but this will go down as the standing charge has a nibble each day.

BTW, have you checked that the shut-off lever is not in a half-way position? That might explain the apparent low pressure. Make sure it's fully turned on !

It won’t be a modern meter I’m fairly sure if that. It’s just the supplier, Boost, that’s PAYG in terms of applying credit. Will hunt for the meter tomorrow when next at the property

Gerry1

dennishopper wrote: »

I’m guessing the physical meter, wherever it is won’t be a smart or PAYG meter.

dennishopper wrote: »

It won’t be a modern meter I’m fairly sure if that.

Oh yes it will !

"...we decided to pour all our know-how into a new brand that only offers PAYG... We offer both Smart Pay As You Go Energy, as well as traditional PAYG energy"

dennishopper

Gerry1 wrote: »

Oh yes it will !

"...we decided to pour all our know-how into a new brand that only offers PAYG... We offer both Smart Pay As You Go Energy, as well as traditional PAYG energy"

It was indeed, found both, complex looking contraptions, I just don’t know how to take the readings from them (despite my googling)