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Parking charge from PremierPark Ltd

24

Comments

  • MistyZ
    MistyZ Posts: 1,820 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    How long was the alleged overstay?
  • Hi Misty,

    Well.. they failed to state how long the paid period of parking actually was. They've simply stated that the duration of parking was 2:30hrs and that there was an overstay.

    I believe the period of parking paid for by the driver was 2 hours. Cash was paid for the ticket so no receipts or bank statements to show.
  • Fruitcake
    Fruitcake Posts: 59,484 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I am slightly worried that you will use up all your ammunition in the initial appeal and have nothing left for PoPLA.
    Everything you mention about the PoFA is normally saved for PoPLA, and the initial blue template appeal is sent as is, unaltered, save for a one liner that the NTK is non PoFA compliant.
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  • Hi Fruitcake,

    That makes sense; I'm happy to use the template if my points should be reserved.

    It was my understanding that I should include all relevant points at the time of first appeal, to ensure that they would all be considered when it arrives at POPLA - I think I read that you can't start adding in points midway through an appeal.
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    No, thats incorrect.
    First appeal to the PPC and second appeal to POPLA have nothing to do with eachother

    What youre misxing up is that there is a "part 2" to a POPLA appeal, where you comment on the operators case - at *this* point you cannot add new appeal points.
  • Hi Nosferatu,

    Ahhh got it! Thanks for clarifying. I will omit my points until POPLA stage, and use the template for first appeal to Premier Park.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    OK but you do need to know that you won't win at POPLA with an overstay case v Premier Park (DO try anyway). The landowner complaint and MP leaning on them (hopefully) is the way forward.
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  • Okay, I must admit it's demoralising to hear that but maybe it'll work!.

    I sent a complaint to the assumed landowner, Planet Ice @ Milton Keynes, however they've responded with the following:

    "Good Morning,

    We are not involved in the parking management of this site and unfortunately are not able to become involved in any disputes related to the car park.

    However, if you have received a parking Charge notice (PCN) following a visit to the car park, please follow Premier Parks appeals process, as stated on the back of the PCN, by typing into your web browser:

    appeals.premierpark.co.uk

    Please then complete the contact form on that page within 28 days of receiving your PCN, along with providing any evidence to support your appeal.

    Failure to follow the above procedure may incur further charges from the parking company.

    Thank you for your co-operation."

    What would be the next best course of action? I've asked for the details of the landowner, and to see their grace periods etc. but haven't got a response...
  • Le_Kirk
    Le_Kirk Posts: 25,128 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Local council should be able to tell you who pays the non-domestic business rates or failing that, the Land Registry (but that does cost £3.)
  • Ralph-y
    Ralph-y Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    "We are not involved in the parking management of this site"



    then ask them who is ...... they are prob telling fibs ....



    if they are part of a national company then write/email the CEO .....


    start to leave nice feed back on social media.



    Ralph:cool:
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