Help! £500 Bill for cleaning post sale of property

dimbo61

Caveat Emptor
Caveat emptor (/ˈɛmptɔːr/; from caveat, "may he beware", a subjunctive form of cavēre, "to beware" + ēmptor, "buyer") is Latin for "Let the buyer beware". It has become a proverb in English. Generally, caveat emptor is the contract law principle that controls the sale of real property after the date of closing, but may also apply to sales of other goods. The phrase caveat emptor and its use as a disclaimer of warranties arise from the fact that buyers typically have less information than the seller about the good or service they are purchasing. This quality of the situation is known as 'information asymmetry'. Defects in the good or service may be hidden from the buyer, and only known to the seller.

lookstraightahead

This is how tenants feel I would imagine

MattWoodmead

lookstraightahead wrote: »

This is how tenants feel I would imagine

Just happened to me when I moved out of a rented place, even though I left it cleaner than when I arrived. I ignored that too. There was nothing that they could claim was beyond fair wear and tear and I had photos to prove it.

EHomer

Hi all
emailed solicitor saying would be loging a complaint as they spoke to them without my consent and I won't be paying anything well she's quoted it below so see below. Haha
Dishwasher and oven were in paperwork as being left and fully agreed prior to leaving them.

The response;
Good Morning
Thank you for your email. I am sorry that you feel that way.
The original email from the buyer was unclear as to what exactly was required. I merely went back to them for clarity in respect of what they were asking. I forwarded on their comments with exact requirements as soon as received so I do not feel that this has in anyway caused any additonal issues.

Should you decide not to correspond with the buyer in regards to the issues then it would be their decision whether or not they believed they had a case through a small claims court.
I do not however wish to go back to them further without clarification on your response as do not want to cause any undue upset to yourself. Please therefore confirm if you are happy for me to provide your comments that:
The house was left in a condition commensurate with their viewing. I offered for them to come view the property on Sunday 8th September whilst I was there cleaning it as I had moved everything out on the 7th. I lived in the property prior to this so unsure how it needed to be made suitable for living.
The dishwasher and oven was also left for no additonal charge
I am not responsible for any redecorating they wanted to do. This is not a tenancy this is a house sale.
I will not be paying anything including any fees for you entertaining this claim or contacting their solicitor when you were not authorised to do so. I will not be responding to anything further from yourself or their solicitors.
Please let me know if you would like me to pass on the above or if you would like to amend the comments.

Regards
Crappy solicitor

gardian8

ciderboy2009 wrote: »

Pesonally would just refer them to the answer given in Arkell -v- Pressdram

Never heard of that before but glad I googled it :rotfl::rotfl:

G_M

EHomer wrote: »

Hi all
emailed solicitor saying would be loging a complaint as they spoke to them without my consent and I won't be paying anything well she's quoted it below so see below. Haha
Dishwasher and oven were in paperwork as being left and fully agreed prior to leaving them.

Personally I'd instruct you solicitor not to respond, but to forward any further communication from them to you for your consideration.

EHomer

MattWoodmead wrote: »

Just happened to me when I moved out of a rented place, even though I left it cleaner than when I arrived. I ignored that too. There was nothing that they could claim was beyond fair wear and tear and I had photos to prove it.

That's the thing if it was tenancy fair enough. But they bought the house and when viewing it told us they already planned to redecorate.
Sorry it happened to you too though.

pimento

Are you sure your solicitor is a solicitor? The composition of the letter she intends to write looks like it was drafted by a layman. I'd be very disappointed if my solicitor were to send a letter in that format.

mpet

Personally, I would cut the response (if any) down to
The house was left in a condition commensurate with their viewing.I will not be paying anything

After that I would not enter any further dialogue on the subject.

markin

lookstraightahead wrote: »

This is how tenants feel I would imagine

This, They clearly rented too long and now think they can treat you like they were treated, they must have tennant ptsd.