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Sky/O2
majormax
Posts: 59 Forumite
Phone is set to switch automatically to wifi when at home. Often sitting 8 ft from router and its using 4G. Is issue with O2/phone or with Sky/wifi? Had a notification of being at data limit due to this and obviously not realising it's not 'switched'. Bit of a techno phobe sorry!
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Comments
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It is usually an issue with your home wifi, so if it is not good enough or intermittent signal the phone will not bother and use data.0
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Phone is set to switch automatically to wifi when at home. Often sitting 8 ft from router and its using 4G. Is issue with O2/phone or with Sky/wifi? Had a notification of being at data limit due to this and obviously not realising it's not 'switched'. Bit of a techno phobe sorry!
Go into your phones WiFi settings and 'forget' the Sky saved WiFi connection, then reboot both the router & the phone. Once everything's up and running do a search for the WiFi signal and sign back in.0
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