Barclays ISA drained by online fraud

HCIMbtw

For all those people wondering how - team viewer would allow a third party to control your desktop/laptop but you can also continue using your keyboard/mouse to override the controls of the person remotely accessing at the same time.!

In such a scenario if the two people are talking via chat on facebook messenger it would be possible that the remote person asks the OP to complete there pin or whatever other safety!steps they have to jump through to set up there account for a transfer. OP thinks they are being transferred money, but in fact they are having money transferred out.!

I've heard of team viewer being used for quite a few different types of scams so it is not beyond the realms of possibility that the OPs post is truthful... but very much doubt you have any route for reimbursement, all the safety barriers in place you will have manually overridden..

[Deleted User]

The last post seems plausible.

In which case there would be something to be done.

But I fear the OP may have gone after the sceptical reception.

Username999

Sorry I do not understand this.

The fraudster gained remote access to your computer. They then gained access to your Barclays account via desktop banking - which was presumably logged in as you had just used it? Then they did what? They cannot add a new payee without authorising via your pinsentry device. How did this happen?

These scams are common.

https://www.youtube.com/watch?v=AXCcCulORbQ

Jim Browning is a saint.

colsten

HCIMbtw wrote: »

In such a scenario if the two people are talking via chat on facebook messenger it would be possible that the remote person asks the OP to complete there pin or whatever other safety!steps they have to jump through to set up there account for a transfer. OP thinks they are being transferred money, but in fact they are having money transferred out.!

You need to explain further how this would work.

You don't need to enter any PIN or other code to receive money online into Barclays. In fact, there is no place/facility whatsoever to receive money in your online banking.

A PINSENTRY code is required when setting up a new payee. If the OP was talked into setting up a new payee, they could have told use that this happened. Instead, they ignored the question about PINSENTRY.

However, if they actually did set up the payee that was used to syphon the money out of their account, they wouldn't stand a chance of getting their money back. Otherwise everyone could claim they were made to set up a payee, and then ask the bank to reimburse money sent to that payee :rotfl:

Terry_Towelling

Agreed about the PIN Sentry. Even with remote access to the computer, the fraudster would still have to get the victim to put their debit card into their PIN Sentry, key in the payee's account details and then enter a code on the screen. It would be obvious to you that you were doing this because the fraudster cannot do it behind your back (as seems to be the implication) nor without your active involvement, but, as stated by Colsten, OP decided to ignore this line of questioning (for obvious reasons).

Something else that doesn't add up is the loan part of the story. The loan was paid into the account and then taken out by the fraudster but OP managed to get the loan cancelled - really? How?

The person who started this thread seems to know nothing of the way Barclays online banking works - and is probably long gone by now and busy setting up another username as we speak.

fronty

Suspect the OP is fishing for info, they maybe don't know what security controls Barclays has in place so they are trying to find out by asking these questions. They are maybe trying to discover which bank has the weakest controls so they can target that bank. Expect to see similar posts (not necessarily in this forum) for people with Lloyd's, HSBC, RBS, Nationwide, Metro etc. accounts!

colsten

fronty wrote: »

Suspect the OP is fishing for info, they maybe don't know what security controls Barclays has in place so they are trying to find out by asking these questions. They are maybe trying to discover which bank has the weakest controls so they can target that bank.

That thought has sometimes occurred to me, too, on more than just this thread.

18cc

I'll save them the trouble - it's Santander!

fronty

OPs profile says it all, doubt we will see them again...

Dumb n Dumber
Join date: 03-01-2020
Last activity: 04-01-2020 10:43 AM

6022tivo

It's a very common scam.

Best to move on and learn from it.

Maybe think about educating others about your experience. This thread will help some others who may not be aware of such scams.


One good bit of advice for you and others is to Deactivate and Delete facebook. Believe me you will have a better life without it.