HSBC switch offer

[Deleted User]

TelBoy2390 wrote: »

I applied the last time this offer came up (November). HSBC dragged their feet and then asked for salary 'evidence' by a certain date. By the time this letter arrived that date had passed - so I wrote to them asking why on earth I would trust my money with such a set of foot-dragging *******s. Today I received an apology from their Head of 'Service Recovery' (whatever that is) and an offer of £100 for the delay and inconvenience caused. All fine and dandy, but had they been on the ball, I should have received £175 AND I see the offer is back on the MSE Tips page again today.
Do I take the 'compensation' and call it a draw, or try for the full £175? Or apply again and try and blag the £175 and the compensation as well? Decisions, decisions.

Did you meet the remainder of the switch conditions?

TelBoy2390

Yes - which is why I applied. That was not the issue; there was no acknowledgment of my application, except for the briefest of texts 3 weeks later, so I thought I'd missed out. Then the late letter arrived, by which time the deadline to get my salary info into my local branch had passed. I maintain this was poor customer service.

YorkshireBoy

TelBoy2390 wrote: »

Or apply again and try and blag the £175 and the compensation as well?

^^^^^^^^^^^^

igboukwu

Good evening. Please my wife is considering switching to another bank but she is confused in terms of how this will impact on her credit file.

She wants to switch from a bank she was unable to fully pay £500 she borrowed in 2009; the debt went into default in 2011 and was cleared from her credit file in 2017.

Upon switching to another bank, does it mean the defaulted account will pass to the new bank and resurface into her credit file?

Thanks for your honest advice.

[Deleted User]

igboukwu wrote: »

Good evening. Please my wife is considering switching to another bank but she is confused in terms of how this will impact on her credit file.

She wants to switch from a bank she was unable to fully pay £500 she borrowed in 2009; the debt went into default in 2011 and was cleared from her credit file in 2017.

Upon switching to another bank, does it mean the defaulted account will pass to the new bank and resurface into her credit file?

Thanks for your honest advice.

Defaulted accounts don’t “reappear” once they’re removed.

However the bank may still hold a record of the previous account and its debt and could refuse to open the account based on that.

diiickie

I have just done this switch from a long held Nationwide account and received my £175.
I don't have a particular need to keep the account. What would peoples advice be on how long to keep the account ticking over for? For instance could I switch again to First Direct to get the £100 switch offer there? Dont want to do anything to impact credit etc for the sake of the quick cash wins but at the same time don't want to have an account sat around if there's no purpose.