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No POPLA Reference Code provided
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No, driver was not identified. I used the template letter.
PTL have an appeal page on their website with no mention of PCS.
http://parkingticketing.co.uk/appeal-pcn/#1519747007073-ebcac331-c473
Are you sure you actually received a NTK or was it a reminder from PCS. This is all very confusing.
9/9/2019 - PCN (on windscreen) issued. Issue reason: 59 (not clearly displaying a valid permit).
Amount: £100 within 28 days (reduced to £60 if paid within 14 days) of PCN. Failure to pay within 28 days amount increased by £50.
10/10/2019 - date of NTK.
Sent by PCS on behalf of PTL.
PCS obtained details from DVLA under a “reasonable cause” request.
Instructions to appeal “Online using our appeal form: parkingcsl.co.uk/appeals”. No mention of appealing to PTL.
7/11/2019 - completed PCS’s online appeal form using the Newbe template letter for BPA members.
2/12/2019 - date of rejection letter received from PCS (no mention of PTL in this letter). Also, no POPLA ref code provided.
Findings and reason given for rejection seem quite generic. They also say “I must stress that simply sending in standard template responses will not resolve the matter. In addition, I would recommend that professional legal advice is sought on this matter as an alternative.”
The options the give are:
1. Pay PCN at amount of £120 with 28 days of this letter. I calculate this as today, 30 Dec 2019. Also, not sure why the amount is £120 (not £100 as per the PCN).
2. Make an appeal to POPLA within 28 days of this letter [so also by today]. However, as mentioned, a POPLA code has not been provided.
I will write a letter of complaint to BPA and DVLA, as suggested above.
However, will my right to appeal to POPLA lapse today, even though I was not provided with a POPLA code? Also, interested to know if PCS are even allowed to obtain my details from DVLA.
Any advice on how best to proceed would be hugely appreciated, as I’m really not sure.
If it helps, happy to share as much of the content as required (personal details removed) from the PCN (on windscreen), NTK or rejection letter I received.
Many thanks!
Complaining to the DVLA makes it difficult for them to fob you off as the DVLA will want to know what the outcome was.
Do not ask for the ticket to be cancelled but do insist the ppc is sanctioned.
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
Ask the DVLA by whom and when your personal data was requested. If it was from PCS not PTL, complain that your personal data was passed to a different company who do not have a contract with the landowner to mis-manage the car park in question.
If it was PTL then complain that your personal data was passed to a different company and you never received a NTK from the scammers who have a contract with the landowner.
In your complaints state that £20 has been added on which is in breach of the PoFA and against the ruling in the Beavis case, where both state the only amount that can be claimed is that stated on the signage.
Each complaint is pretty unique. Use your own words rather than rely on any templates.
Surely you don't need to copy someone else's words?
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.