Sending perfume abroad

PA71
PA71 Posts: 78 Forumite
edited 21 December 2019 at 10:07PM in Consumer rights
I was wondering if anyone else has experience of posting perfume abroad?

I recently posted a box of expensive perfume to a friend in the US using the Royal Mail Track and Sign option at a cost of £18 which they said would be delivered within 5-7 working days, It's now been 10 days and it hasn't been delivered so I tracked the item online and it says the parcel is still at the dispatch stage.

I tried to call Royal mail but all they have is an automated service. I did more search online and it appears that perfume is among prohibited items because apparently it is dangerous on airplanes!!! I am now very worried that my gift will not arrive at all. I then read online that Royal Mail dispose of these items and even sell them for profit on Ebay, which I find totally unacceptable. The lady at the post office didn't say anything when I was posting.

I find it extraordinary that sending perfume is somehow dangerous while millions of people fly everyday with perfume packed in their luggage. How is this not contradictory?

I guess I know now. I just want to know what to expect next and whether I will get my parcel back at least.
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Comments

  • PA71 wrote: »
    I was wondering if anyone else has experience of posting perfume abroad?

    I recently posted a box of expensive perfume to a friend in the US using the Royal Mail Track and Sign option at a cost of £18 which they said would be delivered within 5-7 working days, It's now been 10 days and it hasn't been delivered so I tracked the item online and it says the parcel is still at the dispatch stage.

    I tried to call Royal mail but all they have is an automated service. I did more search online and it appears that perfume is among prohibited items because apparently it is dangerous on airplanes!!! I am now very worried that my gift will not arrive at all. I then read online that Royal Mail dispose of these items and even sell them for profit on Ebay, which I find totally unacceptable. The lady at the post office didn't say anything when I was posting.

    I find it extraordinary that sending perfume is somehow dangerous while millions of people fly everyday with perfume packed in their luggage. How is this not contradictory?

    https://personal.help.royalmail.com/app/answers/detail/a_id/96/~/prohibited-and-restricted-items---advice-for-personal-customers

    Perfumes and aftershaves (including: Reed diffusers; body sprays; room fragrance sprays (non-Aerosols only); essential oils; eau de parfum and eau de toilette but excluding non-flammable perfumed creams, gels oils or lotions)

    International - Not allowed in the mail


    Did the lady at the PO ask you what you were sending?
  • DCFC79
    DCFC79 Posts: 40,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why did you not check what was prohibited ?
  • PA71
    PA71 Posts: 78 Forumite
    edited 21 December 2019 at 10:06PM
    DCFC

    Thanks but that's really not helpful right now. I didn't come for judgmental people to show off how much better they are! I wanted to know what I can do now to at least get my parcel back.
  • PA71
    PA71 Posts: 78 Forumite
    https://personal.help.royalmail.com/app/answers/detail/a_id/96/~/prohibited-and-restricted-items---advice-for-personal-customers

    Perfumes and aftershaves (including: Reed diffusers; body sprays; room fragrance sprays (non-Aerosols only); essential oils; eau de parfum and eau de toilette but excluding non-flammable perfumed creams, gels oils or lotions)

    International - Not allowed in the mail


    Did the lady at the PO ask you what you were sending?

    Yes, I said a gift. She wrote gift on the sticker.

    I have read the T&Cs now. I just want to know what to expect next and whether anyone has a similar experience.

    Will I at least have my package returned to me or will they consider it theirs?
  • PA71 wrote: »
    Thanks but that's really not helpful right now. I didn't come for judgmental people to show off how much better they are! I wanted to know what I can do now to at least get my parcel back.

    You send a prohibited item. You won't get it back.

    How do you get your parcel back? You don't.

    Judgemental? No. Get a grip.
  • comeandgo
    comeandgo Posts: 5,923 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Did you put your return address on the parcel? If so, there is a good chance it will be returned to you though could take a long time.
  • visidigi
    visidigi Posts: 6,552 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Got Xray'd - got pulled, will likely be disposed of.

    Perfume is not allowed in mail, but mail can go by boat and plane - reason why it differs from people having it in luggage is post could have every packet in a container all perfume, in that volume its a dangerous good.

    Given perfume is primarily (by quite a margin) alcohol - its flammable and therefore not allowed on planes in notable quantities - as this in uncontrollable for the postal service its a blanket ban.
  • PA71
    PA71 Posts: 78 Forumite
    edited 26 December 2019 at 3:36PM
    comeandgo wrote: »
    Did you put your return address on the parcel? If so, there is a good chance it will be returned to you though could take a long time.

    Yes I did.

    I hope I get it back anyway.
  • PA71 wrote: »
    For god's sake, do people here have a problem with simple comprehension?

    Asking someone "why didn't you check list of prohibited items" is patronising. That's not what I asked. We all make mistakes.

    Thanks for saying I won't get my parcel back. It's all I wanted to know.

    Where did I say "why didn't you check list of prohibited items" ?

    You need to take a step back and read the replies in context.
  • PA71
    PA71 Posts: 78 Forumite
    visidigi wrote: »
    Got Xray'd - got pulled, will likely be disposed of.

    Perfume is not allowed in mail, but mail can go by boat and plane - reason why it differs from people having it in luggage is post could have every packet in a container all perfume, in that volume its a dangerous good.

    Given perfume is primarily (by quite a margin) alcohol - its flammable and therefore not allowed on planes in notable quantities - as this in uncontrollable for the postal service its a blanket ban.

    Is it possible that it won't get scanned and gets sent anyway? I have heard of people sending perfume without problems.
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