Garage refusing refund on faulty second hand car

Shaun_of_the_Dead

umvert wrote: »

Because I didn't feel I should lose £100 through no fault of my own. They have the car, I have the V5, MOT and sale receipt. They have re advertised the car for sale

So you've now lost £1200 and the car.

umvert

Didn't really want unhelpful comnents

Shaun_of_the_Dead

Send them a letter before action or a formal rejection letter.

You principles are probably going to cost more than £100 worth of stress.

You could of course go and collect your car.

bartelbe

Sigh, the dealers union on here don't seem to understand the law. If you buy from a private seller, it is your responsibility to find any faults. A private seller can't be reasonably considered an expert, therefore it isn't their fault if they missed something.

If you are a dealer, a professional car seller, you are considered an expert. Therefore you expected to look over your stock and declare any faults.

The Corsa has a well known problem with leaking, so if this car is leaking, it should be declared to the buyer and in any ads. If the dealer didn't do this, then it is their problem if it backfires on them.

DUTR

bartelbe wrote: »

Sigh, the dealers union on here don't seem to understand the law. If you buy from a private seller, it is your responsibility to find any faults. A private seller can't be reasonably considered an expert, therefore it isn't their fault if they missed something.

If you are a dealer, a professional car seller, you are considered an expert. Therefore you expected to look over your stock and declare any faults.

The Corsa has a well known problem with leaking, so if this car is leaking, it should be declared to the buyer and in any ads. If the dealer didn't do this, then it is their problem if it backfires on them.

What should happen and what does happen can be two different things, the practical sensible option was to cut the loss at £100, not expect Bentley customer service on a scrap car.
But then some love a fight, at present the tooing an froing to claim a hundred quid isn't worth the practical time, but yeah if the OP wants to follow principles then woopie do.

MissMollyJ

I speak from my own experience of 20y of buying cheap cars and how many times I’ve lost the money or been sold a dud and tried (and failed) to get recourse. I don’t think it’s right at all that you can be sold !!!!!! cars by dealers but it happens all the time and in my experience it’s just tough luck because nobody gives a damn. That’s why I said take the money and run.

Hermione_Granger

bartelbe wrote: »

The Corsa has a well known problem with leaking, so if this car is leaking, it should be declared to the buyer and in any ads. If the dealer didn't do this, then it is their problem if it backfires on them.

Did you miss the post from the OP where they stated that when they viewed the car, there was no water in the footwells so if there was no leak at that time, how could the dealer declare something that they probably knew nothing about?

There'a also the fact that when using your short term right of rejection, the dealer can insist that the purchaser proves that the fault was present at the time of sale, something that may well cost a lost more than the £100 deduction the dealer would have made.

Scrapit

1100 quid refund is pretty decent. 100 quids worth of car hire and you are pretty much back where you started. Decent dealer by the sounds of it.

Shaun_of_the_Dead

Scrapit wrote: »

1100 quid refund is pretty decent. 100 quids worth of car hire and you are pretty much back where you started. Decent dealer by the sounds of it.

You think not refunding in full is decent?

societys_child

The car's been repaired (apparently) so go vac the water out at a car wash.

* or as I've had to do in the past, drill a hole in the floor and let it drain . . .