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Trace Debt Recovery

24

Comments

  • Le_Kirk
    Le_Kirk Posts: 25,138 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Send you rectification notice now, just e-mail the DPO of the PPC. E-mail address normally found on the privacy page of the PPC. Make sure you tell them to ERASE your old address. Submit your SAR now independently of the address notification.
  • Jeden
    Jeden Posts: 69 Forumite
    Second Anniversary 10 Posts
    Shall I send the SAR via recorded delivery or email? Also anybody have a link to a template SAR they could throw my way.

    Many thanks all :)
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Never ever use a postal service requiring a signature.

    That allows the intended recipient to refuse to sign and hence refuse delivery.

    You then have proof of non-delivery. Not quite what you want.

    If you are going to use Royal Mail, use standard First Class Post getting a free Certificate of Posting from the Post Office counter. The item is deemed delivered two working days later.


    There is direction to a template SAR in post #2 of the NEWBIES thread.
  • Jeden
    Jeden Posts: 69 Forumite
    Second Anniversary 10 Posts
    I will get the SAR typed up and sent this weekend with proof of postage.

    I will also email the change of details to the DPO as well.

    I will keep you updated with any progress.

    Many thanks so far.
  • 1505grandad
    1505grandad Posts: 4,017 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    "I will also email the change of details to the DPO as well."

    Don't forget to use Le_Kirk's word:-

    "Make sure you tell them to ERASE your old address."
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    email the SAR , do not post it

    and as mentioned above , you want the old address ERASED , plus the new address added
  • Jeden
    Jeden Posts: 69 Forumite
    Second Anniversary 10 Posts
    We have sent the SAR with our updated home address contained within it to the info@ email on the website as there isn’t a contact email for the DPO in their privacy policy on the website. We have also demanded they ERASE any reference to our previous address.

    We have also followed that up with a second ratification email demanding our contact details be updated and our old address erased.

    Do I need to do anything with regards to Trace who are chasing the money or just sit and wait for them to keep sending letters whilst the parking company deal with these requests?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    UKCPM's Data Protection Officer's email address is listed in their Privacy pages as dpo@uk-cpm.com.
  • Jeden
    Jeden Posts: 69 Forumite
    Second Anniversary 10 Posts
    I checked and couldn’t see it. Must have missed it.

    Appreciate you sending it to me though. I will resend both emails direct to the DPO now.

    Thanks again!
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Jeden wrote: »
    Do I need to do anything with regards to Trace who are chasing the money or just sit and wait for them to keep sending letters whilst the parking company deal with these requests?


    read post #8
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