Urgent - Search Fault - Now Solved

One-Eye

The same fault as
https://forums.moneysavingexpert.com/discussion/6022387/search-fault-now-solved from July 2019
and https://forums.moneysavingexpert.com/discussion/5968785/search-fault-now-solved from February 2019
and https://forums.moneysavingexpert.com/discussion/5915064/search-fault-now-solved-after-fifteen-days-everything-is-now-ok from November 2018
seems to be happening again.

New posts created from approx 4am 03/12 to 4am 04/12 are not being returned in Search Results.

As it is nearly midnight I haven't got time to do a more in depth analysis, but here are some threads on Competitions Time that Search can't find:


searching blackburn should find https://forums.moneysavingexpert.com/discussion/6078238/e-11-12-win-500-for-group-to-spend-at-the-mall-blackburn-nominate

searching walliams should find https://forums.moneysavingexpert.com/discussion/6078221/e-15-12-win-a-family-ticket-for-david-walliams-grandpa-s-great-escape

searching wolves should find https://forums.moneysavingexpert.com/discussion/6078004/e-06-01-8pm-win-wolves-home-shirt-2019-2020

searching acrylic should find https://forums.moneysavingexpert.com/discussion/6077868/e-01-01-win-nova-acrylic-paint-set

One-Eye

Posts created after 4am 04/12 are being found by search, but posts created 4am 03/12 - 4am 04/12 are still missing.

One-Eye

The missing posts from 03/12 are now being found by search. Thanks for solving the problem.

Yet again there was no acknowledgement of the fault report (other than the generic auto-reply by email), nor of any progress with its resolution. This lack of communication is very disappointing.

The first time this happened it took 5 days before MSE even believed the fault was real and affected everyone, a further 5 days before the first attempted remedy and a further 5 days before the fault was finally solved.