Barclays Blue Rewards late this month December 2019?

xlnc99

how do u access live chat
i have no option of this

onwards&upwards

Well, another month, another second reward payment missed.  They owe me £14 now, time for another chat or message. 

colsten

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

onwards&upwards

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

grimble37

onwards&upwards said:

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

Mine came 17th too, is your £7 payment at the beginning of the month coming as normal? 

onwards&upwards

grimble37 said:

onwards&upwards said:

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

Mine came 17th too, is your £7 payment at the beginning of the month coming as normal? 

Yep, the first one has been paid in just fine every month, but for March and April the 2nd one hasn't materialised.  The direct debits and funding for the account hasn't changed.  Hopefully it'll get sorted now though.

Poor_Leno

Last month was the only late payment I've experienced this far , think it was about the 25th , and that I believe was due only to an update to the app, every other payment has always been either around 17th/18th of the month or 3rd/4th. Have to say I've been very impressed with Barclays since I joined them 

russell1945

onwards&upwards said:

grimble37 said:

onwards&upwards said:

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

Mine came 17th too, is your £7 payment at the beginning of the month coming as normal? 

Yep, the first one has been paid in just fine every month, but for March and April the 2nd one hasn't materialised.  The direct debits and funding for the account hasn't changed.  Hopefully it'll get sorted now though.

I also haven't had the second payment now for two months. Dispite them saying it would be sorted. Apparently it will take a couple of months but it will be backdated. I'll keep chasing every month. 

onwards&upwards

russell1945 said:

onwards&upwards said:

grimble37 said:

onwards&upwards said:

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

Mine came 17th too, is your £7 payment at the beginning of the month coming as normal? 

Yep, the first one has been paid in just fine every month, but for March and April the 2nd one hasn't materialised.  The direct debits and funding for the account hasn't changed.  Hopefully it'll get sorted now though.

I also haven't had the second payment now for two months. Dispite them saying it would be sorted. Apparently it will take a couple of months but it will be backdated. I'll keep chasing every month. 

£14 paid into my blue rewards pot today, so I'm square now, hopefully no further hiccups!

russell1945

onwards&upwards said:

russell1945 said:

onwards&upwards said:

grimble37 said:

onwards&upwards said:

colsten said:

Mine arrived like clockwork on the 17th. So if yours is missing, it seems due to an issue with your account.

Yes, seems likely.  I’ve just spoken to a CS rep who has passed it to the blue rewards team.  Fingers crossed it will get sorted. 

Mine came 17th too, is your £7 payment at the beginning of the month coming as normal? 

Yep, the first one has been paid in just fine every month, but for March and April the 2nd one hasn't materialised.  The direct debits and funding for the account hasn't changed.  Hopefully it'll get sorted now though.

I also haven't had the second payment now for two months. Dispite them saying it would be sorted. Apparently it will take a couple of months but it will be backdated. I'll keep chasing every month. 

£14 paid into my blue rewards pot today, so I'm square now, hopefully no further hiccups!

Glad you got it sorted. Wish mine was too. Did you get someone to sort it over the phone? I've been told it may take 2 months.