National Hunter Report Received - Incorrect bank details

murrays2

Hello all,

I sent a n SAR to National Hunter to see what data they had on me.

I have just received the report and the overall status is clear.

However, in the section main applicant bank account details they have the wrong bank account number and sort code.

My sort code is 09-01-28, it is listed under this section as 09-01-29.

The bank account number is something entirely different as well.

What should I do now? I am obviously very concerned about this. Not sure why it is all showing a clear status but listing this wrong information?

[Deleted User]

Contact National Hunter and dispute it.

Both sortcodes are for Santander, and I think the one ending 29 is the newer code they are using

whitepaper

murrays2 wrote: »

Hello all,

I sent a n SAR to National Hunter to see what data they had on me.

I have just received the report and the overall status is clear.

However, in the section main applicant bank account details they have the wrong bank account number and sort code.

My sort code is 09-01-28, it is listed under this section as 09-01-29.

The bank account number is something entirely different as well.

What should I do now? I am obviously very concerned about this. Not sure why it is all showing a clear status but listing this wrong information?

You indicate that you are very concerned about an organisation holding incorrect information on you.

Can you think what you could do about trying to have it corrected??

murrays2

Issue resolved.

Thanks

[Deleted User]

murrays2 wrote: »

Issue resolved.

Thanks

Resolved how?

murrays2

Sorry, I should have said.

I had opened a help to buy ISA with Santander recently - it has a seperate sort code and account number and they were reporting that as it was recently opened.

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murrays2 wrote: »

Sorry, I should have said.

I had opened a help to buy ISA with Santander recently - it has a seperate sort code and account number and they were reporting that as it was recently opened.

I don't quite follow you, sorry.

Are you saying that the information was correct all along, only related to a different account?

Because in your OP, you indicate that the information you were supplied with, which you were alleging at the time was incorrect, was the bank account number and sort code, only the sort code being incorrect.

It would be quite a remarkable coincidence if you had two accounts with the same bank, presumably opened at differing times that both had the same account number, yet differed by only 1 digit difference within the sort code.
In fact, such a coincidence, something you would have surely spotted when the opening of the latter account was confirmed to you.

[Deleted User]

murrays2 wrote: »

Sorry, I should have said.

I had opened a help to buy ISA with Santander recently - it has a seperate sort code and account number and they were reporting that as it was recently opened.

That's not an issue.
That's factually correct.

murrays2

Apologies I didn't explain correctly. My fault.

The NH report has a section detailed Main Applicants Bank Account.

I didn't recognise the sort code or the account number and thus worried they were reporting this incorrectly.

Upon checking with the bank, the sort code and account number they are reporting is the details for my help to buy ISA that I opened in September.

whitepaper

murrays2 wrote: »

Apologies I didn't explain correctly. My fault.

The NH report has a section detailed Main Applicants Bank Account.

I didn't recognise the sort code or the account number and thus worried they were reporting this incorrectly.

Upon checking with the bank, the sort code and account number they are reporting is the details for my help to buy ISA that I opened in September.

Thanks.

You did actually say in your OP that it was an entirely different bank account number too.

I fully understand how you could be so confused.

So you are suggesting your other (main?) account was not there at all?
How odd...

Edit:
I see in your other thread it diid apparently list your correct main bank account details too. Shame you didn't mention that earlier.
https://forums.moneysavingexpert.com/discussion/6068855/national-hunter-data

murrays2

No, it wasn't listed.

Looks like NH only show you your last check. As mine was for opening an isa with a new bank account number and sort code, looks like thats the reason it was reported, rather than my current older bank account.

Would I be correct in saying that anyone?