Why don't Asda accept AMEX cashback card?

[Deleted User]

Like I said; when you find Amex be sure to let them know you’re card is being lent to another third-party to use along with the PIN number.

Their solution to the problem will be quite simple - they’ll close the account.

born_again

Ben8282 wrote: »

The title of this thread is 'Why don't Asda accept AMEX cashback card?'

The information about the mother sharing his card is not relevant in any way as it is the wife, not the OP or his mother, who has experienced difficulties on multiple occasions when attempting to use her card at Asda.
.

Your right about the thread title.

Sadly for the OP, they raised another point.

Yes, people do share cards and PIN's. But that is a clear breech of the T/C and can result in the loss of the card.
Which always say "Do not share your PIN with anyone"
I have pulled some customers before when people have claimed fraud. Yet when questioned about transactions have said "Ah my XXX used the card then".
Sorry no refund and can you return the card for breech of T/C.

So the OP shot themselves in the foot by mentioning it, and can not try to back track on the point.
If you are going to do it, keep it quiet.:eek:

Terry_Towelling

JustAnotherSaver wrote: »

Ok i was going to ignore it but since it's a theme that seems to be running throughout most responses i'll reply to it since you actually went in to some detail on it.

Not possible.

Why? Because we wont be spending at the opposite ends of the country, we live in the same small area.

But we could be spending at different shops at the same time in the same area you say.

Not possible.

I spend zero between Monday and Friday as i'm at work. My mother does her weekly shop midweek.
If i use my card it is likely a Sunday - my only day of the week off work which is also a day my mother doesn't go out, so can't spend.

Thanks for this slightly prickly response - much appreciated.

When I read your opening post, your very first sentence quite clearly asked why Asda wasn't accepting your card.

Now i know there'll be people who reply that yes they do but i'm wanting to try and find out why they don't accept mine

You later talked of problems your wife was having in Asda and also that you had an issue with acceptance via Apple Pay in Sainsburys, so it sounded to me like there were a number of linked problems for you all and that your arrangements with your mother may have had a bearing on that - so I tried to help.

To then have you mouthing off at people for highlighting things that might just have a bearing on your plight or that might trip you up in the future, isn't very wise.

It is also a bit odd to say that coincidental spending is 'impossible' simply because you live in the same area as your mother. Strange as it may seem, I actually live in the same house as my wife, but, in days gone by, when she was well, she might spend when visiting family in Canada and I might stay in the UK and spend - so it is a bit daft to say something is impossible when you actually mean it is unlikely because your circumstances mean you and your mother don't go anywhere, or do any shopping on the same day.

Enjoy your day off - and I hope you get your card-acceptance problems resolved - regardless of who's actually affected.

msallen

Ben8282 wrote: »

Then there is something wrong with your card.
Did you go to customer services and ask them if they were still accepting Amex cards?

There's nothing wrong with the card. I've used it many times (in other places) since.
I didn't go to customer services because it really wasn't an issue for me, I was simply recounting the episode for the sake of being of possible interest to the OP's question.

NoodleDoodleMan

I'll put it down to that other person waffling on about a non-card holder as to what's confused you.

I'm totally 100% unconfused.


The principal cardholder stated that he gave the card to his mother to use - that is a breach of terms and conditions etc. - and it may have had a bearing on the issue his wife experienced, hence the question mark after my comment.

JustAnotherSaver

NoodleDoodleMan wrote: »

and it may have had a bearing on the issue his wife experienced,

Well clearly i'm missing it so explain it to me.


How may it have?


If nothing else at least replying to me will guarantee you getting another thanks, regardless of what you say

Ben8282

Havn't you called Amex yet to find out what is going on? What are you waiting for? Christmas?

NoodleDoodleMan

Well clearly i'm missing it so explain it to me.

How may it have?

If nothing else at least replying to me will guarantee you getting another thanks, regardless of what you say

I wasn't sure to be specific - but, for example, perhaps a member of checkout staff might wonder why a woman is using a card issued in a man's name ?

MonsieurY

sausage_time wrote: »

Amex contactless does not work for me in Asda. Chip and PIN has never been a problem.

Same here!

JustAnotherSaver

NoodleDoodleMan wrote: »

I wasn't sure to be specific - but, for example, perhaps a member of checkout staff might wonder why a woman is using a card issued in a man's name ?

Ok so let me get this straight ....


You're saying that because i loaned my mother my card (shoot me!) and because my mother has had absolutely no problems whatsoever in using my card & continuing to use my card then...


...that may be the reason as to why my wife can use her card in absolutely any other place whatsoever...just not Asda.


Really..?? :rotfl:




While we're throwing around absurd 'likely' possibilities, let me have my turn...


Perhaps we're just a little too tight over T&Cs, shoulds and should nots, cans and can nots. Perhaps we like to get a little bit preachy when others 'fall foul' of this and act like we're all so 100% squeaky clean perfect (when in actual fact we just act like it, because nobody is).


I wonder which is most likely?? And that part wasn't really directed at you but at all people who it applies to. There's a few on here that's for sure.