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Downloading a W10 'app'

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  • Type in search gets this

    2019-11-12.png



    If you select install it should say already installed
    And press windows button this



    2019-11-12-1.png
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  • J_B
    J_B Posts: 6,798 Forumite
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    edited 12 November 2019 at 12:34PM
    DoaM wrote: »
    Did you try resetting the Store app?


    Sorry, no, not yet - this is really an issue with my brother's PC but it replicates on mine! :o
    He is coming later with laptop, so we will see ...
    EDIT - just ran the wsreset.exe which runs and then says "you'll need a new app to open this ms-windows-store link" but there are no apps offered just an 'always use' tick box and a greyed out OK button.


    Type in search gets this .....
    I use Classic Shell, so can't quite replicate your screenshot, but when I type Heatmiser into my search, it can't find it!
    :(
  • wongataa
    wongataa Posts: 2,703 Forumite
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    J_B wrote: »
    I use Classic Shell, so can't quite replicate your screenshot, but when I type Heatmiser into my search, it can't find it!
    :(
    Does it work if you turn off/remove Classic Shell?
  • J_B
    J_B Posts: 6,798 Forumite
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    wongataa wrote: »
    Does it work if you turn off/remove Classic Shell?
    I can select Start Menu (Windows) at the top of my classic shell menu, but still no Heatmiser anywhere!


    :(
  • almillar
    almillar Posts: 8,621 Forumite
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    Smug answer , I am on Linux as usual and can't access my Windows pc

    Nothing at all here to be smug about, just a waste of a post!

    OP, can your kid open 'Microsoft Store' in the Start Menu? This is where you download apps from, rather than via the browser. Make sure the Microsoft Store app is up to date, you're logged in properly, and for good measure, that Windows is up to date too.

    It seems from post #5 that Windows 10 is unable to open the Microsoft Store.
    What's the difference between an App and Program?

    Same thing really, except that programs are these days referring to programs/applications that you can just download from the web, run the installer etc. Apps tends to refer to applications/programs that are downloaded from a 'Store' - Apple's App Store, Google's Play Store, MS's Microsoft Store. They come with the advantage/disadvantage of being controlled centrally and optionally automatically updated.
  • J_B
    J_B Posts: 6,798 Forumite
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    almillar wrote: »
    OP, can your kid open 'Microsoft Store' in the Start Menu?
    He's not here yet, but I certainly can't on my PC
  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    J_B wrote: »
    He's not here yet, but I certainly can't on my PC

    No Microsoft Store?

    26.png

    Which version of Windows have you installed?

    Type About your PC in the Start Menu

    Information under Windows Specifications.
  • J_B
    J_B Posts: 6,798 Forumite
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    Our kid came and we found the app that he had downloaded and away to go


    EveryWhere wrote: »
    No Microsoft Store?

    Which version of Windows have you installed?

    Type About your PC in the Start Menu

    Information under Windows Specifications.


    No Microsoft Store (that I can find) :o


    I have W10 Home(1903) 64 bit


    "About your pc" doesn't yield any answers in my search box above the start button - maybe a Classic Shell issue?
  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    J_B wrote: »
    Our kid came and we found the app that he had downloaded and away to go






    No Microsoft Store (that I can find) :o


    I have W10 Home(1903) 64 bit


    "About your pc" doesn't yield any answers in my search box above the start button - maybe a Classic Shell issue?

    Odd. Cannot replicate it here.

    https://troubleshooter.xyz/wiki/fix-windows-store-missing-in-windows-10/ I guess you can just work your way through these.
  • J_B
    J_B Posts: 6,798 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    EveryWhere wrote: »
    Odd. Cannot replicate it here.

    https://troubleshooter.xyz/wiki/fix-windows-store-missing-in-windows-10/ I guess you can just work your way through these.


    As I've never used an 'app' on W10, I may just leave this one in the 'ain't broke' folder and revisit if needed.


    ;)
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