Costco TruEarnings Amex (sad news)

Hammer_Time

I spoke to customer service today and was told the new Amex card comes with your picture on (told it is added security, I am unsure) however you will need a Separate membership card to shop in Costco.

[Deleted User]

Amex don’t issue cards with photos on...

Hammer_Time

!!! wrote: »

Amex don’t issue cards with photos on...

Well I have got one, however I do not believe the new Amex card will have a photo on, but this is what I was told. I will have to wait and see.

msallen

!!! wrote: »

Amex don’t issue cards with photos on...

The Costco Amex has my photo on, but that may be due to it being a combined credit card/membership card. I've certainly never had a 'normal' Amex with one on.

xiaoipower

Got email yesterday saying my card will be closed on 29 Jan. Has anyone confirmed if you get the 5% offer if you already have an Everyday Platinum card?

niktheguru

We'll get new Amex cards between Jan and March, they will no longer have our photo on or any connection with costco. (The photo on the previous card was the "membership" part for costco so you could show them your card at the front of the store and they can identify you're a member)
The new amex card will be a normal one just like if you were to apply for that card through amex.

We will also get an original costco membership card sent to us in the post, it will have your picture that they have stored on file, on the card as per usual costco membership.

Hammer_Time

Can anyone confirm if you spend £2000 in the first 3 months (5% cashback £100) does this count toward the £5000 spend to get the 1% or have you got to spend further £5000.

patrick78uk

Yes I believe the first £2000 spend is counted toward the £5000 spend. So
£0 - £2000 --> 5%
£2001 - £5000 --> 0.5%
£5001+ --> 1%


As I can recall, the Costco and Amex ends their relationship on 29/01/2020, but the new Amex card will be sent between Jan and March. So after 29/01, what is the cashback rate I am entitled when using the existing Costco Amex card before the replacement Amex Platinum card?

The promotional 5% cashback for 3 months on the replacement Amex Platinum card. Will the 5% start from 30/01 or the date receiving/activating the replacement Amex Platinum card?

mrmajika

patrick78uk wrote: »

The promotional 5% cashback for 3 months on the replacement Amex Platinum card. Will the 5% start from 30/01 or the date receiving/activating the replacement Amex Platinum card?

CS confirmed to me last week that the card number will remain the same for the new card.

The Costco version ends on 29th. At a guess, the 5% would kick in from 30th, even though you'll probably be using the Costco card for a few weeks until the replacement card arrives. I'm thinking the change may be reflected online / in app with a change of card name / pic etc.

Hammer_Time

mrmajika wrote: »

CS confirmed to me last week that the card number will remain the same for the new card.

The Costco version ends on 29th. At a guess, the 5% would kick in from 30th, even though you'll probably be using the Costco card for a few weeks until the replacement card arrives. I'm thinking the change may be reflected online / in app with a change of card name / pic etc.

Spot on, changes are now online and showing,cashback earnings as 0.00. I believe the Costco’s cashback voucher should be posted within 4 weeks.