still more popups and spyware

mandi

Hi,
ou need to save your data, and format the drive.. that will clear out all of the rubbish.. and speed up your pc too

paul2louise

no i havent updated the definitions

how do i save my data, what do i need to save if i format my drive
louise

drlight_2

Spyware is always being updated and created, anti spyware companies release "definition files" to keep them upto date and give you a "update" feature.

In ad-aware click on "check for updates" and click the "Full system scan" button.

Mr_Vincent

paul2louise wrote:

no i havent updated the definitions
how do i save my data, what do i need to save if i format my drive
louise

Take it to a fee charging pc expert shop.
Some lessons are best learnt the hard way - through ones pockets.

alanrowell

Just a thought - are the anti-spyware programs the "genuine" article as they don't seem to work.

Did you download them from the Net or load them from a free magazine disk?

If the former I suspect you've loaded something claiming to be anti-spyware but in reality is exactly the opposite.

paul2louise

i have downloaded off the website after reading advice from previous moneysavers

Do anti virus software packages clear spyware or do you need more specific software

Louise

Fran

paul2louise wrote:

i have downloaded off the website after reading advice from previous moneysavers

Do anti virus software packages clear spyware or do you need more specific software

Louise

Spywareblaster will help prevent it getting there in the first place and Ewido, AdAware, Spybot Search & Destroy are the ones (for example) to clear spyware. Antivirus software will usually pick up viruses but is not so good at getting rid of trojans.

It could be that you keep visiting the same site again and again that is bringing the spyware in in the first place.

You say you haven't updated definitions - this is vital to catch things as updates are exactly that - up to date. Before running any of these programmes update them.

Katgoddess

http://www.bullguard.com/forum/12/Derbiz_15215.html

The above thread helped someone clean their pc from derbiz.

Please don't format your hard drive until you have tried absolutely everything. You will have to reinstall windows which can be a pain if you don't know what you are doing.

You can download Hijack This from here:

http://www.spywareinfo.com/%7Emerijn/downloads.html

You then need to post the log from Hijack This on a web forum like this one:

http://groups.msn.com/CommunityFeedback/general.msnw

They should be able to advise you.

Liquid_Stool

i just downloaded and installed the beta version of Micro$oft's spyware program, and it's actually very good - found several nasties on my pc that spybot, adware, no adware, etc missed, and it gives you the option to download the nasties to Spynet.

I would say it's worth getting - especially as it's free! :money:

one thing though, before you can download it, Microsoft will want to scan your PC, to check whether your copy of Windows is genuine, if it is no probs, if it's not.....quite stupid of you to visit the Microsoft website!

Users of genuine Windows can get their copy of Spyware from here http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

mandi

paul2louise wrote:

no i havent updated the definitions

how do i save my data, what do i need to save if i format my drive
louise

Hi will get my boyfriend to have a look at your problem later tonight and he will tell you everything you need to know ok ( P.s , he runs his own PC repair buisiness so should be able to help you :j )