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Think I was sent a refurbished phone not new one when I upgraded.

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  • Exemplar
    Exemplar Posts: 1,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Go to this website: https://checkcoverage.apple.com/gb/en/;jsessionid=node0uxvqmwi0yhxdt1trducv4wbx3763224.node0

    Type the SERIAL number in (not the IMEI) and it will tell you if/ how long the warranty is.
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Exemplar wrote: »

    Type the SERIAL number in (not the IMEI) and it will tell you if/ how long the warranty is.

    Both serial number and IMEI work on the check coverage page (I posted the address earlier in post #11 ;)).
    ====
  • wordsfan
    wordsfan Posts: 429 Forumite
    Part of the Furniture 100 Posts
    Ok I don't know what to make of that result

    Couldn't see a purchase date. Says telephone tech support ends jan 2020! Warranty ends October 2020.

    What does that mean?
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wordsfan wrote: »
    Ok I don't know what to make of that result

    Couldn't see a purchase date. Says telephone tech support ends jan 2020! Warranty ends October 2020.

    What does that mean?

    The date the warranty ends is exactly 12 months after the very first time the phone was activated.

    What is the date shown? From your OP it should be showing as the 12th or 13th of October 2020 if the phone was new when it arrived.
    ====
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