Plusnet price increases

hareng

Got to ask £1 per month increase is peanuts! Is it worth the hassle?


Post Offce even cheaper £15.90 per month.
Its just ADSL like Now or any other cheapy i can only get on a good day

Estimated download speed

1-2Mb/sec In reality thats 1meg 6km from the cabinet.

• Incl Home Phone & line rental £30 £15.90a month for 12 months

https://www.postoffice.co.uk/broadband-phone/unlimited-broadband

[Deleted User]

Plusnet will let me leave although the balance of the line rental saver (from October to January) will not be refunded. It looks as if I will stay for now but would like to consider changing when there is less financial penalty.


Thank you for all these good replies and links.


Crimson

mac.d

Haven't there been posts on the BT broadband threads in the past about them saying the same thing re advanced line rental payments, but they do have to refund you if you are leaving due to price rises?

[Deleted User]

Deleted_User wrote: »

Plusnet will let me leave although the balance of the line rental saver (from October to January) will not be refunded. It looks as if I will stay for now but would like to consider changing when there is less financial penalty.


Thank you for all these good replies and links.


Crimson

They should refund the remaining part of your line rental saver. See these links:

https://www.moneysavingexpert.com/news/2018/04/plusnet-to-hike-broadband-prices-/ (about half way down)

https://community.plus.net/t5/My-Account-Billing/Line-Rental-Saver-refund-if-terminating-early/td-p/1531277

andy15959

My contract was up, was paying 13 a month for fibre and anytime calls, managed to re-sign for 16 a month, for 18 months.

macman

Why don't you just call PN disconnections and cut a deal for a further 12m minimum term? Getting £1pm discount will not require any great amount of negotiation...
I have done this with Sky for about 4 years now. It usually takes no more than 15 minutes.

annhan

So just to understand...I am also with PN and not very impressed, I have a sub for landline, internet and 2 mobile sim cards....if I leave because if the price rise..will I fined a fee for the 2 sims?

Thanks

mnbvcxz

There was a judgement on BT a while ago that they had to honour peoples discounts on sim cards even if they quite their broadband due to a price rise.

That said it is not clear that we will be allowed to break our plus.net contracts. They are trying to claim the price rise only affects optional parts of the contract.

ISP's always try and wriggle out of releasing people from their contracts and refunding prepaid line rental. Sometimes they get forced to by OFCOM. I am waiting to see if things become clearer.

brewerdave

mnbvcxz wrote: »

ISP's always try and wriggle out of releasing people from their contracts and refunding prepaid line rental. Sometimes they get forced to by OFCOM. I am waiting to see if things become clearer.

Plusnet got a lot of adverse press recently ,when at short notice, they increased the BT Sports app access by 100% (from £5pm to £10pm) - they then claimed that it was an addon ,so even those of us who thought they were on fixed contracts had to either swallow the increase or cancel the app:mad:

mnbvcxz

Hmm, well after rather a long time on hold they said due to my call package going up by a pound I could leave penalty free. I'm not totally sure I trust him, took a lot of checking but he did say it...

Claimed no interest in price matching other providers though...