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Money Moral Dilemma: Should we split our holiday refund?

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Money Moral Dilemma: Should we split our holiday refund?

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MSE_SarahMSE_Sarah
278 posts
MSE Staff
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This week's MoneySaver who wants advice asks...
I booked a holiday for myself and a friend, and we split the cost equally. The accommodation wasn't the best, and my friend felt he'd had such a bad experience with dirt, insects and mould that he wrote to complain, explicitly saying the complaint was just from him. The company responded to us both, as I booked the holiday, and refunded 20% of the cost to my credit card. My friend says he should get the full refund as it was his complaint - should we split it?

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Replies

  • TELLIT01TELLIT01
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    It can be argued either way. Both were staying in the same conditions so both nominally suffered in the same way. However, if one party didn't have an issue with the conditions and only one was prepared to complain there would seem little justification in the 'unaffected' party retaining any of the compensation.
  • FtbDreamingFtbDreaming
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    If you're friend was decent they'd split the refund. If theu insist on keeping it all then give it to them and you keep the moral hogh ground that you're not a snake.
  • JGB1955JGB1955
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    Surprised the company responded to YOU (given all that data protection stuff going on). Having said that, the money's in your account now, so, if you're a really good friend, you might just let him have half of it.. despite him not appearing to have a contract with the holiday company....
    #36 Saving for Christmas 2020 - £1 a day challenge.... £162/366 :j
  • PollycatPollycat
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    Really?
    He complained 'explictly from him'?
    Find a new friend.
    One with better morals.
  • Oxo1Oxo1
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    I would give all the money to him, and then get a new friend
    D
  • NuadhaNuadha
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    He should get it all the 20%. But only on the half he paid. If he is claiming he only complained on his behalf, then it's none of his business if they also gave you a bit of a refund too.

    I'd also rethink this particular friendship.
  • I feel as your friend complained he should get the refund. I don't feel you could call yourself a friend in all honesty if you don't give him the refund as he did all the work. If you felt as bad as him you would've complained also. I wouldn't want someone i classed as a friend to do that to me and I would just walk away from that so called friend as obviously money means more than a friendship. I am talking from experience and it's not nice to have it done to you.
  • PollycatPollycat
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    Ally3558 wrote: »
    I feel as your friend complained he should get the refund. I don't feel you could call yourself a friend in all honesty if you don't give him the refund as he did all the work. If you felt as bad as him you would've complained also. I wouldn't want someone i classed as a friend to do that to me and I would just walk away from that so called friend as obviously money means more than a friendship. I am talking from experience and it's not nice to have it done to you.

    Would you want someone as a friend who explicitly complained on his own behalf about something both people experienced?
    Personally, I wouldn't just 'walk away' from that 'so called friend'.
    I'd run for the hills.
    Because to complain explicitly from him obviously means money means more to him than a friendship.
    And...the OP has the 20%. :dance:
    Love it! :T
  • I think if youd have felt as bad about the accommodation you would have complained also. If you're not that type of person I think more fool you because the accommodation sounds terrible!! I think the moral thing to do would be for you to give all the refund to your friend (I'm sure 20% isnt actually that much) and let your friend decide what the moral dilemma is here as they spent the time and had the guts to complain. I'm sure if they hadn't been given the 20% refund youd be thinking what a fool for wasting their time writing the email??
  • REJPREJP
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    Give your friend the money. You never know, he might split it with you.
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