Eon Electrical Heating Economy 18 - advice needed

thorganby

jammy_jam_jam wrote: »

Quick update - after some back and forth with the letting agent/landlord they're happy to go ahead with the meter swap so I've booked that in for a couple of week's time and while the landlord won't pay for the timer on the immersion heater the cost wasn't that high so we're going to pay for that ourselves.

You should not be paying for a timer!

You currently have storage heating and a water heater that are controlled by your E18 metering stored heat set up.

If you switch to E7 metering, they should fit a contactor to control what was was controlled by your stored heat circuit.

Sounds like yet another 'unhelpful simple metering team' kockup!

jammy_jam_jam

Apologies if I wasn't clear, the timer is at the immersion heater end, the electrician said that the cylinder is a good one so we won't need to have the immersion heater running for the full 7 hours.

thorganby

jammy_jam_jam wrote: »

Apologies if I wasn't clear, the timer is at the immersion heater end, the electrician said that the cylinder is a good one so we won't need to have the immersion heater running for the full 7 hours.

Any heat devices that were controlled by the E18 set up should continue to be controlled by the new E7 metering.

Immersion heater should be on the heat circuit, has a thermostat to turn it off when temperature is reached, therefore a timer is not required.

You should not be paying for a timer to be installed.

coffeehound

From threads on here it seems very common now for electricians to simply connect everything up as always-live, and leave it to the consumer to have to buy and fiddle around with setting up timers for opaque off-peak timings. Daft when it could - and should - all be automated.

thorganby

coffeehound wrote: »

From threads on here it seems very common now for electricians to simply connect everything up as always-live, and leave it to the consumer to have to buy and fiddle around with setting up timers for opaque off-peak timings. Daft when it could - and should - all be automated.

Totally agree and the OP states that she has storage heating and water heating which was controlled by the heat circuit on the E18 meter set up.

When the E7 meter is installed it should do exactly the same.

Controlling storage heaters and water heaters with timers is ridiculous and totally unnecessary!

Another thread here https://forums.moneysavingexpert.com/discussion/6063010/2nd-generation-smart-meters-with-economy-7
where an E7 meter has been replace with a single rate meter by Bulb - shocking practice by a second rate supplier!

jammy_jam_jam

Thanks for the advice thorganby, I'll have a word with the electrician about the timer, no point in spending money if we don't have to.

thorganby

jammy_jam_jam wrote: »

Thanks for the advice thorganby, I'll have a word with the electrician about the timer, no point in spending money if we don't have to.

Most electricians would not turn down the job of fitting a timer even if it is totally unnecessary!

Former_E.ON_Company_Representative:_Malc

jammy_jam_jam wrote: »

Quick update - after some back and forth with the letting agent/landlord they're happy to go ahead with the meter swap so I've booked that in for a couple of week's time and while the landlord won't pay for the timer on the immersion heater the cost wasn't that high so we're going to pay for that ourselves.

Thanks for the update jammy_jam_jam. Hope all goes well.

Malc

Bark01

E.ON_Company_Representative:_Malc wrote: »

As you say, customers with Economy 10 meters, both two and three rate, have limited tariff options; whereas there's much more choice for Economy 7 customers with us and with the other suppliers.

Malc

How does this comply with the CMA restricted meter remedy? As far as I can tel, your E10 customers should be able to access every non smart standard meter tariff you offer without a meter exchange. You should bill all registers at the standard meter rate. The tariff choice should no longer be that limited, remove the restriction was the entire purpose of the remedy.

If you are not doing this this, you might want to pass it to your legal department and also ask them what the implications are for the wide definition of the cheapest tariff messaging. I believe you should be informing restricted customers on every bill if its cheaper for them to swap to a standard meter tariff.

jammy_jam_jam

The engineer has just left and we're up and running on an Economy 7 meter. He said that the switch for controlling the heating/hot water circuit is built into the meter. We've decided to hold off on a timer for the hot water and we'll so how we get on with things as they are now.