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Housing Association refused transfer

24

Comments

  • The problem is you have changed the reason you want to move twice (PTSD, not carbon emissions).

    Your illness might make you need moving back to the ground floor.

    Moving you costs money, there is now two properties to do up not one.

    All the above makes a move less likely, especially if you are under occupying for example.
  • [Deleted User]
    [Deleted User] Posts: 7,323 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 30 September 2019 at 9:04PM
    I know this is not ideal, but as a temporary measure buy an air purifier. I have asthma and get quite nasty breathing problems etc and ordered https://www.amazon.co.uk/Levoit-Allergies-Eliminator-Filtration-LV-PUR131/dp/B077HSND9Z/ref=sr_1_1?keywords=Levoit+Air+Purifier+with+True+HEPA+Filters%2C+Air+Cleaner+Filter+with+Real+Time+Air+Quality+Feedback%2C+Reduces+Odor%2C+Allergen%2C+Dust+Allergy%2C+Mold%2C+Smoker&qid=1569872120&s=gateway&smid=A22TIHZLUJJQHN&sr=8-1. Unfortunately I ordered it Saturday so paid £10 more lol.

    It can be set to auto so powers up if air not very pure. Seems to be working well so far (all of one day testing it lol).

    I'd close windows and draw curtains or use opaque window coverings, again to help temporarily, and contact my MP to get them to help you with a move. I'm pretty sure I advised this on your last thread. I'm afraid councils can be very rigid with their policies and not have anything to cover this situation. Your MP might be able to help, but you need them to follow up to get the council to help you (mine just asks what they are doing and that's it, no follow up to get them to be more merciful lol).

    However it also has to be said that moving to a place with stairs, with impaired lung function is also going to cause problems. And then there's the hassle of moving. Not an easy thing to do. I know I can't lift things with my chest problems. Moving would be an expensive nightmare. You need to think this through. You might actually be better off modifying what you can (as per suggestions on here) and trying to live with the situation, if you possibly can.

    Think I also recommended noiseless headphones if noise causes anxiety.

    My GP has just given me details of an NHS funded counselling service, that includes CBT approaches to help with anxieties. Maybe your area does something similar.

    I hope your health improves in future.
  • Annisele
    Annisele Posts: 4,835 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have that exact model of air purifier, and I think it's awesome. I can't speak to its effectiveness for asthma (I don't suffer from that; I have hayfever instead), and I can't be sure that my huge reduction in sneezing after I bought the air purifier wasn't just coincidental. But I did start sneezing again after its filters got bunged up, so I'm quite prepared to pay for new ones.
  • to play devils advocate, why would someone else want to move to such a polluting flat. landlord may know if you move no one is taking it
    An answer isn't spam just because you don't like it......
  • When someone who is homeless is offered somewhere to live, you take it or lose any chance of social housing at all. I would not have acccepted where I am living now if I had had any choice. You only get one offer when homeless.

    Believe you me, there is no way on earth a social housing property is going to be left empty after its ready to be offered to people on the waiting list. Even 'normal' people who have waited years on a waiting list will find it challenging to refuse an offer, especially with the present bidding system (i.e. they have some idea of what they are bidding on).

    Are you living in the same world as me lol?
  • Thank you for all your replies and kind words, to many to answer in one reply,
    Thank you
  • AlexMac wrote: »
    You may need to be more patient, persistent, and re-think both the way you approach your landlord and the level of their employees you are dealing with as KxMx suggests, above).

    You say that "my Landlord has said today they will not consider me for a transfer" which I assume means that they have written to you? Or has all this merely been oral (I assume not, as you say you've given them doctors' letters?).

    Go upstairs (managerially- not literally; that comes later if you succeed, lol); ask again, in writing, for them to consider your request. Enclose all copies of previous requests and supporting medical advice, or, if this has been oral, a list of constacts with them with as far as you can recall, dates and detail of previous requests and their responses,. Name the people you've been dealing with; they may be fairly junior, overworked employees, or worse, staff who regard you as a nuisance to be fobbed off. Be polite. Be reasonable. Remind them that falts do come vacant and you are prepared to wait

    But everyone has a boss, so go upstairs; above their heads.

    If they still say no, or don't reply, ask for their complaints procedure. It may be on their website. And look up the Company Board; they are a non-profit Company- in effect, a charity (even though they may not act like it). They will have a Charitable structure, with a Board to whom even the CEO is accountable. Look up the board memebers on their own website- in ther annual report or via the Companies House website, Charity Commission website or Google.

    If your complain fails, write to the Board members; carry on being a polite but persistent PITA.

    And then try your local Councillor, and if that doesn't work, your MP (look at

    Good luck
    hi @alexmac this seems to be the route i was considering, i have already done my homework for their parent company and their board of directors, i also researched the advice on shelter and the housing ombudsman service regarding complaints, at the end of yesterdays meeting, i told them, "ok i can see that i have exhausted all the avenues available to me with you, i will know take legal action against you, and to be aware that if the courts find in my favour, you and your parent company will be liable for all court costs and expenses,! their "team leader" replied, on what grounds, i replied, my lawyer will contact you, at that point they stood up said "thats it then" and walked out of my home without even saying goodbye or thank you for the meeting, i truly believe these people do not know the laws on housing or the equality act.
    I think i touched a nerve.
  • richard1st wrote: »
    hi @alexmac this seems to be the route i was considering, i have already done my homework for their parent company and their board of directors, i also researched the advice on shelter and the housing ombudsman service regarding complaints, at the end of yesterdays meeting, i told them, "ok i can see that i have exhausted all the avenues available to me with you, i will know take legal action against you, and to be aware that if the courts find in my favour, you and your parent company will be liable for all court costs and expenses,! their "team leader" replied, on what grounds, i replied, my lawyer will contact you, at that point they stood up said "thats it then" and walked out of my home without even saying goodbye or thank you for the meeting, i truly believe these people do not know the laws on housing or the equality act.
    I think i touched a nerve.

    What Laws would you be referring to that give you a right to a transfer?
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 1 October 2019 at 12:26PM
    richard1st wrote: »
    hi @alexmac this seems to be the route i was considering, i have already done my homework for their parent company and their board of directors, i also researched the advice on shelter and the housing ombudsman service regarding complaints, at the end of yesterdays meeting, i told them, "ok i can see that i have exhausted all the avenues available to me with you, i will know take legal action against you, and to be aware that if the courts find in my favour, you and your parent company will be liable for all court costs and expenses,! their "team leader" replied, on what grounds, i replied, my lawyer will contact you, at that point they stood up said "thats it then" and walked out of my home without even saying goodbye or thank you for the meeting, i truly believe these people do not know the laws on housing or the equality act.
    I think i touched a nerve.
    Please dont waste time trying to take them to court. They have offered you alternative housing. They are not obliged to give you what you want.

    As their team leader asked, on what grounds are you taking them to court?


    You ended the conversation by failing to answer and referring them to your lawyer.
    You didn't "touch a nerve". They know its pointless arguing with a closed mind.
  • ok, i was thinking that they have a duty of care, also the 2010 equality act plus the housing act, homeless in your own home.
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