Can you claim compensation for delayed Thos Cook rescue flight?

bradders1983

Tyzap wrote: »

Hi,

If the aircraft returned due to a technical fault, which it sounds like, then normal rules would apply.

You would claim EU261 flight delay compensation from the operating airline for a delay upon arrival at your final destination of 3 or more hours.

Rescue flights are not exempt from the usual EU regulation.

Oh yes they are! Believe it ot not, a major airline going bust and hundreds and thousands of people needing a resuce at short notice is classed as "exceptional circumstances", the CAA have actually already said they will not be entertaining any EU claims for flight delay compo

Tyzap wrote: »

Good luck.

Yes, he will need luck, because he wont be getting a penny.

bradders1983

Still_Dave wrote: »

The OP should be thoroughly ashamed at asking for compo in this case. It’s a sad indictment of how some families are all about what they can take, with no thought for what they already receive.

Sadly two people in this thread have got the pound signs in their eyes, looking to make some money out of all this. 9000 people made unemployed, yes?

Caz3121

"3. This Regulation shall not apply to passengers travelling free of charge or at a reduced fare not available directly or indirectly to the public."
https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:en:HTML

brewthebear

Greed !! Not content with getting back home safely at no cost but now want to claim. Ashamed yes you should be.......

bagand96

Caz3121 wrote: »

"3. This Regulation shall not apply to passengers travelling free of charge or at a reduced fare not available directly or indirectly to the public."
https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:en:HTML

And the prize goes to Caz.... this is the relevant paragraph. And in any event the CAA will back the airline’s claims of extraordinary circumstances. Because it is!

Can’t see any of the NWNF lawyers giving this the light of day either.

The repatriation operation is focussed on getting people home. Nothing more, nothing less. It doesn’t guarantee the same time, the same airport, or even the same day. People who had booked and payed for long haul premium economy on TCX are having to accept economy on Virgin/BA.

Talk about first world problems. Be grateful you got home at all.

Tyzap

bradders1983 wrote: »

Oh yes they are! Believe it ot not, a major airline going bust and hundreds and thousands of people needing a resuce at short notice is classed as "exceptional circumstances", the CAA have actually already said they will not be entertaining any EU claims for flight delay compo

Please provide a link to your source of information that states repatriation flights are exempt from EU261 regulations and that all rescue flights are classed as"exceptional circumstances".

I have searched the CAA site and cannot find anything that states the above.

bradders1983

I saw a news article which stated the CAA would not be entertaining any claims. When I have a few moments I will find it.

If you really dont think all these are "exceptional circumstances" though then I give up.

bradders1983

Ah, that didnt take me long...

https://www.thisismoney.co.uk/money/experts/article-7503861/Can-EU-compensation-refund-Thomas-Cook-flight.html

In this instance, you might think that Thomas Cook delaying your flight by virtue of it going bust was its fault and that its long documented troubles should have been reasonably planned for.

But even if that argument did wash, compensation claims must be made to the airline, which in Thomas Cook's case has gone into compulsory liquidation and no longer exists.

The Civil Aviation Authority told This is Money that as you returned on a repatriation flight, you are 'certainly not' entitled to any compensation.

Hard cheese, my friend.

bagand96

I know some of the die hard compensationists on this forum seem to think there is no such think as exceptional circumstances and that the airlines are responsible for just about everything.... but seriously, EU261 on a CAA arranged repatriation flight :rotfl:

A lot of the flights (not all) are being operated on Titan Airways flight numbers as they have been a main player in assisting the CAA. I’d be astounded if Titan hadn’t received some sorting of assurance on this issue from the CAA in advance.... because of the nature of the operation, it was certain not everything would run like clockwork.

Former_MSE_Molly

kuepper wrote: »

On a package holiday and my CAA rescue flight has been rescheduled for 24 hrs (so far) after original TCook departure. Holiday co Olympic are putting us up overnight in accommodation but am I likely to be able to claim flight compensation or make insurance claim?

Hi kuepper,

Check out our Thomas Cook guide here where you can hopefully find your answer

- MSE Molly