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Parking Eye - is it a scam

SooRaleigh
Posts: 1 Newbie
I stopped in Aldi car park to buy food for a picnic then drove to wales to go surfing. Luckily I paid for my parking electronically and got a receipt to show my car was parked there from 3.15 in the afternoon. I received a penalty parking notice from Parking Eye claiming I was in Aldi car park from 1.30 (when I stopped for five minutes to buy food) until 7.30. Despite sending the parking receipt they rejected the appeal! I can probably contact Bridgend council to get c c t v proof from the car park - but should I have to? Especially given the photo ‘evidence’ provided by parking eye were really dark and showed only a tiny part of the car. This could easily have been doctored - or the cameras could be faulty. Has anyone else had this problem?
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Comments
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1 of it was standalone aldi , they will not do court
2 , have they sent a POPLa code?
3, enjoy0 -
What did Aldi say when you complained to them?0
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At least one person has had a PCN cancelled by complaining to Aldi Customer Services (the advice here is usually to go 'to the top' i.e. the store manager or CEO):
https://forums.moneysavingexpert.com/discussion/5897900/stage-1-parking-eye-online-form-keeper-none-of-the-above-drop-down-box
Looks like a case of double-dipping i.e. the two visits have been conflated. A search for 'double-dipping' will help to get you up to speed. Don't miss the POPLA deadline, but definitely complain to Aldi straight away, explaining the circumstances & insisting on cancellation. Even then, do not identify the driver - it's 'we parked to buy food', 'we' all the way through.0 -
SooRaleigh wrote: »I stopped in Aldi car park to buy food for a picnic then drove to wales to go surfing. Luckily I paid for my parking electronically and got a receipt to show my car was parked there from 3.15 in the afternoon. I received a penalty parking notice from Parking Eye claiming I was in Aldi car park from 1.30 (when I stopped for five minutes to buy food) until 7.30. Despite sending the parking receipt they rejected the appeal! I can probably contact Bridgend council to get c c t v proof from the car park - but should I have to? Especially given the photo ‘evidence’ provided by parking eye were really dark and showed only a tiny part of the car. This could easily have been doctored - or the cameras could be faulty. Has anyone else had this problem?
DO NOT ignore it; P/Eye will sue you.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0
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