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Faulty Shark 7months old

13»

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wkdboi wrote: »
    Shark will not deal with the return untill Month 13.. This has been stated




    But not in the OP hence the confusion .
  • oldagetraveller
    oldagetraveller Posts: 3,653 Forumite
    edited 27 September 2019 at 11:14AM
    wkdboi wrote: »
    Hello lovely People of MSE,


    I bought a Shark Cordless DUO IFT200UK from argos at the end of Feb 2019 - I had a replacement part sent from shark to try and resolve the issue.


    They then issued a returns number, however Argos no longer stock the model and wish to charge £100+ to upgrade to the 260uk.


    Shark would upgrade without charging as thats their warrenty policy, So where do I stand, I don't wish to get a refund as would then have to pay the extra for New product.


    Help


    This one? https://www.argos.co.uk/product/7247938
    It would seem they do? As do Shark, £244 at the moment. Bought one a few days ago directly from them.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wkdboi wrote: »
    They then issued a returns number, however Argos no longer stock the model and wish to charge £100+ to upgrade to the 260uk.


    Yes, they do, I can collect one right now or have same day delivery. Who told you they no longer stock it?
    Accept your past without regret, handle your present with confidence and face your future without fear
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