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Faulty Shark 7months old

2

Comments

  • born_again
    born_again Posts: 22,252 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Anyone else sell the same model? So you could get the refund and go elsewhere?
    Life in the slow lane
  • wkdboi
    wkdboi Posts: 155 Forumite
    Part of the Furniture Combo Breaker
    born_again wrote: »
    Anyone else sell the same model? So you could get the refund and go elsewhere?


    Wouldn't be able to as was bought with my argos card to spread cost
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wkdboi wrote: »
    Wouldn't be able to as was bought with my argos card to spread cost
    Have you asked whether the refund would go to your Argos card?
  • born_again
    born_again Posts: 22,252 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    neilmcl wrote: »
    Have you asked whether the refund would go to your Argos card?

    Should do. As refunds should be made to the card they were taken from.
    Life in the slow lane
  • wkdboi
    wkdboi Posts: 155 Forumite
    Part of the Furniture Combo Breaker
    It would indeed go back onto argos card, I have potentially tracked the issue to a battery fault, but as they already sent out a new motor housing they wont send a battery, Might buy a battery online for £60 a I like the vaccum but would this cancel the warrenty as they already gave RMA?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £60 on a battery that may not fix your problem and may well at a later date void your warranty .


    Against a brand new later model

    <Shark would upgrade without charging as thats their warrenty policy,>


    Or is that not true .
  • wkdboi wrote: »
    I Might buy a battery online for £60
    So you'd risk £60 on a faulty machine, but not £100 on a brand new upgrade?
  • wkdboi
    wkdboi Posts: 155 Forumite
    Part of the Furniture Combo Breaker
    JJ_Egan wrote: »
    £60 on a battery that may not fix your problem and may well at a later date void your warranty .


    Against a brand new later model

    <Shark would upgrade without charging as thats their warrenty policy,>


    Or is that not true .


    Yes they WILL However, ARGOS Won't and as the first 12 months is Argos
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wkdboi wrote: »
    Yes they WILL However, ARGOS Won't and as the first 12 months is Argos

    You can deal with Shark, you would just give up the option of going to Argos if it fails at month 10.
  • wkdboi
    wkdboi Posts: 155 Forumite
    Part of the Furniture Combo Breaker
    DCFC79 wrote: »
    You can deal with Shark, you would just give up the option of going to Argos if it fails at month 10.


    Shark will not deal with the return untill Month 13.. This has been stated
This discussion has been closed.
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