I think I'm being conned by Allay (PPI)

brettcta

Have you clicked on an advert on Facebook/other social media offering a free PPI check? That’s almost certainly how they’ve got your details.

have you had any PPI redress offers (regardless of whether or not you’ve actually received any money)?

dunstonh

Claims companies are regulated by the FCA now.  So, you can make a complaint to them and access the FOS if necessary.  They are required to follow the regulated complaints process just like the banks now.