Hyperoptic - end of the contract

krippo

Hi there!


In next month my contract with hyperoptic expires, could you please tell me how I can bargain with them getting good deal for extending?


Best Regards

JohnMl88

krippo wrote: »

Hi there!


In next month my contract with hyperoptic expires, could you please tell me how I can bargain with them getting good deal for extending?


Best Regards

Mine finished last May, 150mb £35, they haven’t offered me anything, I cannot leave because hyperoptic is the best option in my area.

ywlgy

Last year when I contacted them over online chat, they offered me the same new customer only 12 month contract and I took it.
This year I moved out so did not renew. But I find they now offer monthly rolling contract with the same price as 12 month contract.

JohnMl88

ywlgy wrote: »

Last year when I contacted them over online chat, they offered me the same new customer only 12 month contract and I took it.
This year I moved out so did not renew. But I find they now offer monthly rolling contract with the same price as 12 month contract.

I have contacted them now and they have told me they can’t offer me the same deal so I asked them for a different deal and nothing. I told the guy I’d like to downgrade and his manager has offered me £26pm(150mb) 12 months minimum contract.