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Thomas Cook Ceases Trading - Compulsory Liquidation (EDIT MON 23/9)

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  • k-hkr wrote: »
    I am in same position although my ins does not cover airline failure. I think the chargeback scheme is last resort though so try your ins first as it covers airline failure. Check for limits though. Good luck. Oh, and Lloyds are definitely most unhelpful. There is a template letter on here for chargeback claims.
    Does anyone have a link to that template letter?
  • k-hkr
    k-hkr Posts: 119 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 23 September 2019 at 11:34AM
    It is in the MSE article about Thomas Cook, in the section about chargeback scheme and section 75 claims.


    https://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback/
  • TonyM19
    TonyM19 Posts: 158 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I got caught up in the Lowcost Holiday collapse a few years ago. I got my money back through Chargeback on my Natwest account with no problems at all. I always use my credit card now(I had 3 TC flights booked on it). My brother in law had a flight booked with TC for May paid on a Halifax debit card. Anybody had any experience in applying for Chargeback from Halifax?

    Cheers
  • Video from Martin people might find useful:
    https://twitter.com/MartinSLewis/status/1176087157792022529
    Please put out food and water for the birds and hedgehogs :)
  • candygirl
    candygirl Posts: 29,455 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What happens if someone has booked a flight for you as a gift? Can they still get money back under section 75?
    I'm going bog eyed here looking for info :(
    "You can't stop the waves, but you can learn to surf"

    (Kabat-Zinn 2004):D:D:D
  • What I don't understand is why people were still booking with TC until as late as last weekend.
    A cursory Google search would have revealed the deep financial trouble the company was in with this week being a crunch point in its future.
    It's not as though this news was a bolt out of the blue.
    Even several months ago alarm bells should have rung for anyone doing due diligence.
  • bobblebob
    bobblebob Posts: 1,068 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I looked online before booking mine. Last i heard was they were being bought out. So i assumed everything was fine with them
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    What I don't understand is why people were still booking with TC until as late as last weekend.
    A cursory Google search would have revealed the deep financial trouble the company was in with this week being a crunch point in its future.
    It's not as though this news was a bolt out of the blue.
    Even several months ago alarm bells should have rung for anyone doing due diligence.


    I know someone who booked a holiday last week, flew out on sunday, he isnt bothered, if they stayed solvent he would get back, if they went belly up he would get back so it made no difference to him.


    admittedly, I dont think I would have booked anything to far the future


    Any company has to keep trading up to last minute, there may have been a rescue plan
  • silvercar
    silvercar Posts: 49,628 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    I would like to welcome new posters to the MSE forum. Sorry if it is a concern that has brought you to join us, but hopefully you will find some answers and support here. Please take a look around other boards on the forum and do stick around.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Is it not working merging the two big threads on this topic?
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