PAYG SIM only not used often

Mister_G

HoofeHearted wrote: »

I am on this tariff and was told that I had to top up (Minimum £10) every 6 months. If I don't, my sim and phone number will cease.


https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

Not true.

Check on the O2 forum.

d123

HoofeHearted wrote: »

I am on this tariff and was told that I had to top up (Minimum £10) every 6 months. If I don't, my sim and phone number will cease.


https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

I’ve got a letter from the o2 CEO’s office to confirm the webpage is wrong (but in typical o2 fashion they don’t seem able to fix the page).

A chargeable action at least every 6 months is the requirement.

roddydogs

Why would you put £30 on if you never use it? As others have said ive never known the rule to be enforced.

HoofeHearted

Wow! Thank you Mister G, d123 and roddydogs

I have looked on the O2 forum and you are correct.
o Just make a call/send a text every 6 months.
o Also top-up every 999 days. Although someone said they had not topped up for 5 years.

There is a link on the forum for the Pay as you go service terms, where it says:


7. Our Rights to Bar or Disconnect Your Mobile Phone
7.1. "If you do not carry out any chargeable activity at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone number."


No mention of topping up.


Thanks again :money:

eDicky

d123 wrote: »

A chargeable action at least every 6 months is the requirement.

I can also confirm the truth of this, having had my O2 PAYG Classic SIM for about three years and only topped it up the once

In fact, having ordered the free SIM online and not bothered put on any credit for a month or two, O2 then offered to double my top-up if I did so. So I paid £10 and they gave me £20 credit, effectively halving their 321 tariff. I'm not sure if they still do this ..

Mister_G

Yep, I've had mine about the same time (since it first started) and have only put two lots of £10 on it in that time.

mac.d

Always recommend checking out the Ken's Tech Tips website for info on PAYG mobile options.

The PAYG Inactivity page gives a good round-up of most of the inactivity/credit expiry terms of a number of networks.

John_Smith_2019

roddydogs wrote: »

Why would you put £30 on if you never use it? As others have said ive never known the rule to be enforced.

I may need to make a reasonably long call on the phone at some time.
For example, if the phone was left in my car boot (with a 12v charger), as a back up / emergency phone - in case my main phone got lost / broken / stolen etc.

John_Smith_2019

Thanks for all the replies.
O2 seems like it's worth checking out again and Ken's Tech.

oldagetraveller

Nobody has mentioned 1p Mobile. Piggyback on EE.

Only disadvantage is £10 minimum top up which last for 4 months. Effectively £2.50/month. Credit does carry over.