Can E.on force me to have a smart meter?
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Legacy_user
Posts: 0 Newbie
in Energy
Hi - I am new to this forum and I wondered if someone could help.
I signed up to the eon v24 tariff and now eon are telling me I agreed to have a smart meter installed. I checked my emails and terms and conditions and it doesn’t say I have to have one - just says they will contact me about installing one. Not the same surely!
So my question is - can they force me to get one? Has anyone got any advice? Their texts and calls are becoming a nuisance.
Many thanks
I signed up to the eon v24 tariff and now eon are telling me I agreed to have a smart meter installed. I checked my emails and terms and conditions and it doesn’t say I have to have one - just says they will contact me about installing one. Not the same surely!
So my question is - can they force me to get one? Has anyone got any advice? Their texts and calls are becoming a nuisance.
Many thanks
0
Comments
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Therealjcm wrote: »Hi - I am new to this forum and I wondered if someone could help.
I signed up to the eon v24 tariff and now eon are telling me I agreed to have a smart meter installed. I checked my emails and terms and conditions and it doesn’t say I have to have one - just says they will contact me about installing one. Not the same surely!
So my question is - can they force me to get one? Has anyone got any advice? Their texts and calls are becoming a nuisance.
Many thanks
I hope Eon stick to their guns but I expect greedy commercialism will kick in and to avoid losing a new customer they will back down and let you stay on the new smart meter tariff without a working smart meter install although I read that suppliers may install the smart meter minus the comms hub so its just another credit meter0 -
Thank you for your quick reply. May I ask which terms and conditions you are referring to do you have a link? I am quite sure I am doing something wrong here but could not find that in the documentation for the v24 tariff. Thanks again.0
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This E.on subject about smart meters pops up alot........same answer ignore email/unsubscribe/reply saying you don't want one.If they try to refuse you the tariff.....Leave0
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not at the moment but they will one dayHonest? Probably......sort of.0
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https://www.eonenergy.com/for-your-home/products-and-services/Tariff-terms-and-conditions/eon-fixed-1-year-v24
On Ukpower.co.uk the current Eon tariffs all contain in "plan info " that they are smart meter installation tariffs, that is the Fix Online Exclusive, V7, V 30 and V4 but in the T and Cs of the V24 it only states "we may contact you to offer you a smart meter " .That is not the same so it looks like they can carry on offering you a smart meter until you order them to stop.The V24 is not a smart meter installation tariff.
looking at their high priced tariffs personally I would dump Eon and go with Symbio Energy for electric and Zog Energy for gas .Fixed rates, no exit fees , low standing charges0 -
I am so grateful for your help and looking into this for me. That has put my mind at rest. Thanks again.0
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Why don't you want a smart meter?0
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I have acute tinnitus and concerned about the link to emfs. Just a personal view.0
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Therealjcm wrote: »I have acute tinnitus and concerned about the link to emfs. Just a personal view.
Do you use a smartphone ? Do you have WiFi at home ? Do you have a microwave in the kitchen ?
Whatever the pros and cons of smart meters, I don't think that particular argument stands up very well.0 -
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