Can E.on force me to have a smart meter?

Legacy_user

Hi - I am new to this forum and I wondered if someone could help.

I signed up to the eon v24 tariff and now eon are telling me I agreed to have a smart meter installed. I checked my emails and terms and conditions and it doesn’t say I have to have one - just says they will contact me about installing one. Not the same surely!

So my question is - can they force me to get one? Has anyone got any advice? Their texts and calls are becoming a nuisance.

Many thanks

[Deleted User]

Therealjcm wrote: »

Hi - I am new to this forum and I wondered if someone could help.

I signed up to the eon v24 tariff and now eon are telling me I agreed to have a smart meter installed. I checked my emails and terms and conditions and it doesn’t say I have to have one - just says they will contact me about installing one. Not the same surely!

So my question is - can they force me to get one? Has anyone got any advice? Their texts and calls are becoming a nuisance.

Many thanks

The T and C s seem pretty clear to me.You agree to have a smart meter installed to obtain their best tariffs. They can t force you to have one yet, that is surely coming soon , but the T and Cs are also plain enough when they say you will be offered a different tariff if you do not abide by your original agreement.
I hope Eon stick to their guns but I expect greedy commercialism will kick in and to avoid losing a new customer they will back down and let you stay on the new smart meter tariff without a working smart meter install although I read that suppliers may install the smart meter minus the comms hub so its just another credit meter

System

Thank you for your quick reply. May I ask which terms and conditions you are referring to do you have a link? I am quite sure I am doing something wrong here but could not find that in the documentation for the v24 tariff. Thanks again.

couriervanman

This E.on subject about smart meters pops up alot........same answer ignore email/unsubscribe/reply saying you don't want one.If they try to refuse you the tariff.....Leave

jackandcoke

not at the moment but they will one day

[Deleted User]

https://www.eonenergy.com/for-your-home/products-and-services/Tariff-terms-and-conditions/eon-fixed-1-year-v24
On Ukpower.co.uk the current Eon tariffs all contain in "plan info " that they are smart meter installation tariffs, that is the Fix Online Exclusive, V7, V 30 and V4 but in the T and Cs of the V24 it only states "we may contact you to offer you a smart meter " .That is not the same so it looks like they can carry on offering you a smart meter until you order them to stop.The V24 is not a smart meter installation tariff.
looking at their high priced tariffs personally I would dump Eon and go with Symbio Energy for electric and Zog Energy for gas .Fixed rates, no exit fees , low standing charges

System

I am so grateful for your help and looking into this for me. That has put my mind at rest. Thanks again.

st999

Why don't you want a smart meter?

System

I have acute tinnitus and concerned about the link to emfs. Just a personal view.

Ebe_Scrooge

Therealjcm wrote: »

I have acute tinnitus and concerned about the link to emfs. Just a personal view.

Do you use a smartphone ? Do you have WiFi at home ? Do you have a microwave in the kitchen ?

Whatever the pros and cons of smart meters, I don't think that particular argument stands up very well.

couriervanman

st999 wrote: »

Why don't you want a smart meter?

same as most people......probably capable of submitting own readings once a month and doesn't need a box to tell him/her to turn down/off heating/tv